Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,001 Reviews)
Rating breakdown 20,001 reviews
5 Stars
17,181
4 Stars
2,166
3 Stars
383
2 Stars
122
1 Star
149
86%of customers recommend this product.
(
1,016 out of
1,185)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
Not what you would think
on July 28, 2025
Posted by: Brandonson1637
[This review was collected as part of a promotion.] Use the phone for work using the monday app and my old Samsung 23 ultra was faster then this Samsung 25 ultra... how ever the ai is nice as I can take a picture of a sofa and find price matching options but the battery life is less and drains faster the my old phone and the loading times are alot slower. I do stream alot for training videos and watch movie casting them to my Samsung TV. Just sad how slow this phone is.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Brandonson1637, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to articles to help you maximize the speed and battery life of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA is a beast of a phone!
on July 28, 2025
Posted by: TrueBeast
[This review was collected as part of a promotion.] I traded in my Fold 4 for the new S25 Ultra, and while I was a little hesitant about it at first because I loved the bigger screen, I quickly fell in love with this phone. Not only does it have amazing Galaxy AI features, but the battery life, speakers, and vivid screen are also amazing upgrades. I spend a lot of my time watching YouTube and movies, playing games, and browsing social media. It handles all of them, even simultaneously, with no lag or issues. I also really appreciate the S Pen being integrated into the phone for easy access and use. The camera and video quality with that 100x zoom is incredible and satisfying to use. I enjoy using Gemini, whether I'm asking it questions, asking about what's on my screen, or having it help write a message or email for me. Editing pictures is also nearly flawless and fun to play with. Erasing objects, people, or whatever you want, and it looks great! Samsung Dex is an underrated feature as well, turning my Samsung smart TV into a working desktop, powered from my phone, and I'm still able to use my phone separately if I want to. Absolutely incredible! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 ultra
on July 28, 2025
Posted by: NatTheGeminiac
[This review was collected as part of a promotion.] Its has a nice big screen for streaming videos. My s25 ultra also has 5 great cameras for all photographic needs. The stylus included glides smoothly and flawless on the screen making drawing and calligraphy easy. The silvery matt color is a plus for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are the best
on July 28, 2025
Posted by: SamsungIsMyBestie
[This review was collected as part of a promotion.] I have been a Samsung user for many years. This is by far the best Samsung phone I have ever purchased! The features are so easy to navigate and the new GALAXY AI is even better than before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features especially Gemini
on July 28, 2025
Posted by: LangiT88
[This review was collected as part of a promotion.] Galaxy AI and Gemini works great. Picture rendering works well along with the filters. Device works fast without issue. Very impressed with the device and how far Samsung has come along especially with the AI function.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
That's a great phone with the best camera
on July 28, 2025
Posted by: Diasmusic22
[This review was collected as part of a promotion.] The phone is very beautiful and great, camera is perfect, my face unlocked sometimes dont work good but that's ok, I loved this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like it this phone
on July 28, 2025
Posted by: Falermo
[This review was collected as part of a promotion.] I have an s25 ultra device that is amazing. The connection is smooth without obstacles
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: EUSTACE1975
[This review was collected as part of a promotion.] Galaxy AI is incredible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US