Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,993 Reviews)
Rating breakdown 19,993 reviews
5 Stars
17,173
4 Stars
2,166
3 Stars
383
2 Stars
121
1 Star
150
86%of customers recommend this product.
(
1,010 out of
1,179)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
Took 6 months but finally no more bluetooth proble
on July 28, 2025
Posted by: Momofmany
[This review was collected as part of a promotion.] I like the Ultra 25 but it took 6 months for the Bluetooth problem to be fixed. That cost me multiple phone calls and visits to the repair shop. The fix must have been done during an update. Now I can use Bluetooth in my car and when I am done the Bluetooth works for my other devices.
Bluetooth problem aside the Ultra 25 was easy to set up and connect to other devices. I wear hearing aids so connectivity is important. I'm learning AI but having AI on the phone has enhanced my learning curve.
Widgets and backgrounds are a piece of cake to add or change. Again for someone a bit older this phone makes learning new things, even AI, easy.
Bluetooth problem aside the Ultra 25 was easy to set up and connect to other devices. I wear hearing aids so connectivity is important. I'm learning AI but having AI on the phone has enhanced my learning curve.
Widgets and backgrounds are a piece of cake to add or change. Again for someone a bit older this phone makes learning new things, even AI, easy.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hello Momofmany, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We are pleased to hear you have been able to resolve the frustration with the Bluetooth connection of your device. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This flagship phone is amazing!
on July 28, 2025
Posted by: UGOTTALUVMONT
[This review was collected as part of a promotion.] This phone has become essential to my daily routine, seamlessly integrating into every aspect of my life. From managing my morning schedule with intelligent notifications and using Galaxy AI for quick article summaries, to leveraging Live Translate for international calls and Note Assist for meeting notes, it's a productivity powerhouse. Features like Circle to Search and generative photo editing further enhance its utility, making everyday tasks smoother and more enjoyable. It's truly more than just a phone; it's a vital tool that consistently simplifies and enriches my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great over all phone
on July 28, 2025
Posted by: Maxp0wers
[This review was collected as part of a promotion.] My Samsung S25 Ultra ua a great over all phone. I take pictures every day for work and the quality is amazing. Pictures load fast. Overall for what I need this is perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best yet
on July 28, 2025
Posted by: DeeEazy
[This review was collected as part of a promotion.] I love Galaxy AI
Galaxy AI has made life so much simpler. I use it for work, hom, & gaming. This phone is the complete package. I recommend that you upgrade as soon as you can or youre missing out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Muddysquirrel
[This review was collected as part of a promotion.] I love this phone the screen is a good size and I haven't had a single issue with phone I will continue to get samsung phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone a has amazing features
on July 28, 2025
Posted by: Admetos
[This review was collected as part of a promotion.] Galaxy AI is very helpful and easy to pull use. It comes in handy when I am working and needing help for something. The side bar tools is always something that I use in everyday life since it can snip pictures or information that I require.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth experience
on July 28, 2025
Posted by: Loli123
[This review was collected as part of a promotion.] I use my phone for all calls, texting and social media. It keeps me on schedule and monitors my health. Does a great job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone! AI is very useful!
on July 28, 2025
Posted by: Kermit
[This review was collected as part of a promotion.] The performance and visuals of this phone are amazing!! The UI is very smooth and easy to navigate. The AI has also proven itself to be very useful! From web searches to looking for specific photos, I'm truly amazed!
Value
5
Written by a customer while visiting Samsung US