Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,786 Reviews)
Rating breakdown 19,786 reviews
5 Stars
17,038
4 Stars
2,141
3 Stars
368
2 Stars
110
1 Star
129
86%of customers recommend this product.
(
911 out of
1,055)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Amazing phone
on July 28, 2025
Posted by: Bobbyc
[This review was collected as part of a promotion.] Great product works like no other phone everything about the phone is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the 25 ultra
on July 28, 2025
Posted by: babydeb
[This review was collected as part of a promotion.] Galaxy AI im still learning but having fun with it.
I use it for Android Auto and all my phone calls and text messaging. I even got rid of my landline.
The camera is so much better than on the Galaxy S24 Ultra.
After having the phones my whole house is now Samsung
I use it for Android Auto and all my phone calls and text messaging. I even got rid of my landline.
The camera is so much better than on the Galaxy S24 Ultra.
After having the phones my whole house is now Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: Jason1982
[This review was collected as part of a promotion.] This is probably been the best phone I've ever had or used for Samsung product let alone a phone in general the Galaxy AI program is phenomenal and I think was a very great invention I can't wait to see what other kind of products Samsung comes up with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: Bomsik
[This review was collected as part of a promotion.] Alot of ai, faster processing, love the new device. So cool. Waiting for the new one as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra Is my "trophy phone"
on July 28, 2025
Posted by: Mosdefjoka
[This review was collected as part of a promotion.] As a long-time Samsung user, I have high expectations with every new release, but the Galaxy S25 Ultra has completely blown them away. This device isn't just a phone; it's a seamless extension of my life, work, and creativity.
The first thing you notice is the stunning display. Watching videos and editing photos is an absolute dream—the colors are incredibly vibrant and the clarity is second to none, even in the bright Utah sun. The refined design feels both durable and luxurious in hand.
But the camera system is where the S25 Ultra truly enters a league of its own. I've taken shots of the Wasatch mountains that look like they were captured on a professional DSLR. The zoom is clearer and more stable than ever, and the low-light performance is simply magical. Every photo is packed with detail and life.
However, the most transformative feature has to be the deeply integrated Galaxy AI. This is the real game-changer. It's not just a collection of features; it's a proactive assistant that learns my habits. The AI-powered photo editing suggestions save me time and make my pictures pop, and the real-time translation has become indispensable. The way Galaxy AI streamlines my workflow by organizing notes and summarizing articles is something I never knew I needed and now can't live without.
Performance is buttery smooth, no matter how many apps I'm juggling, and the battery life easily powers me through a full day of heavy use w
The first thing you notice is the stunning display. Watching videos and editing photos is an absolute dream—the colors are incredibly vibrant and the clarity is second to none, even in the bright Utah sun. The refined design feels both durable and luxurious in hand.
But the camera system is where the S25 Ultra truly enters a league of its own. I've taken shots of the Wasatch mountains that look like they were captured on a professional DSLR. The zoom is clearer and more stable than ever, and the low-light performance is simply magical. Every photo is packed with detail and life.
However, the most transformative feature has to be the deeply integrated Galaxy AI. This is the real game-changer. It's not just a collection of features; it's a proactive assistant that learns my habits. The AI-powered photo editing suggestions save me time and make my pictures pop, and the real-time translation has become indispensable. The way Galaxy AI streamlines my workflow by organizing notes and summarizing articles is something I never knew I needed and now can't live without.
Performance is buttery smooth, no matter how many apps I'm juggling, and the battery life easily powers me through a full day of heavy use w
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone from Samsung
on July 28, 2025
Posted by: Triplehelix
[This review was collected as part of a promotion.] This phone is truly outstanding. This mobile with Galaxy AI is without a doubt the fastest, smoothest, and most polished mobile I have ever owned. It is also waterproof which is a huge bonus. I take it everywhere I go, without worry. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ai features
on July 28, 2025
Posted by: Goosemonger
[This review was collected as part of a promotion.] Galaxy ai is great along with bixby is a wonderful combination
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Touch screen with protection
on July 28, 2025
Posted by: Maries
[This review was collected as part of a promotion.] Won't work
Touch screen is not compatible with protection screens
Touch screen is not compatible with protection screens
Value
2
Response from Samsung USBy R&R Team, July 29, 2025
Hi there MarieS, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not meeting your expectations in functionality. If you are using a screen protector with your device, you may need to enable the touch sensitivity setting in your settings app. We have provided a link to the complete manual for your device to assist you with this and all of the settings of your device. We have also shared a link to the Samsung Support Team to offer assistance if you continue to experience this frustration, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US