Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,778 Reviews)
Rating breakdown 19,778 reviews
5 Stars
17,032
4 Stars
2,141
3 Stars
367
2 Stars
110
1 Star
128
86%of customers recommend this product.
(
909 out of
1,051)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
The screen is beautiful. Galaxy AI is the best.
on July 28, 2025
Posted by: Sirstaz
[This review was collected as part of a promotion.] Love this phone. Galaxy AI is amazing. The screen is the best in a flag ship phone, just beautiful. Gaming on s25 ultra is great. Only bad thing is the Bluetooth one the stylus, but it is not that bad. The battery lasts all day. The Galaxy AI is the best in all AI's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is THE phone!!!
on July 28, 2025
Posted by: MeowKattcy
[This review was collected as part of a promotion.] So, I was hesitant about changing to Samsung, but I saw the benefits of Galaxy AI and the amazing qualities that the phone had, plus the spen is great for drawing when bored! This phone is truly amazing, I sometimes need to speak to Chinese people and I can't get all the words but the interpreter app from the phone it's just a lifesaver, if I see something that I want to know more about I just need to point the camara and Google AI will search about it, it helps me with everything I do and I can't forget the editing feature for my photos, it literally allows me to erase things that I don't want in my pictures, I love it. From the design to its functionality the S25 Ultra is simply the best option for people who loves taking pictures, playing games and drawing!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone (& photos!), lots to take advantage of
on July 28, 2025
Posted by: CurlyNYC
[This review was collected as part of a promotion.] I upgraded from my earlier model Samsung Galaxy to the s25 ultra for the bigger memory, more space for cool apps, the Galaxy ai, water-resistant (hoping I don't need to test that), the pen, ... and knowing that there were lots of things to learn and take advantage of. I've had it two months, and the transition was seamless. I do wish it came with a user guide, but I understand I can download that somewhere, and it makes good sense to not waste paper.
FYI it comes with the usb-c cord, but not the plug. You likely have a spare or two, or adapter hanging around, and this makes the model easy to travel with (you only need local adapter plugs, not multiple charging cords).
The videos and photo quality really are great, as are the easy to use built in , basic editing features.
I'll have more to say once I get the time to review the user manual and understand more of the cool tricks this phone is capable of.
I'll have more to say once I get the time to review the user manual and understand more of the cool tricks this phone is capable of.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: Goodbye S21, Hello Galaxy AI Magic!
on July 28, 2025
Posted by: DefinitivelyD
[This review was collected as part of a promotion.] As a proud Samsung veteran (since the Galaxy S3 days!), I just traded in my beloved S21 Ultra for the shiny Galaxy S25 Ultra. Was it worth it? Absolutely—and my empty wallet agrees (begrudgingly).
The massive 6.9-inch AMOLED screen is brighter than my fridge at midnight. The Snapdragon 8 Elite chip laughs at multitasking, and battery life lasts longer than my patience in traffic.
But let’s talk about Galaxy AI—this feature is borderline wizardry. Object Eraser now casually removes photo-bombers better than any magician, and Photo Assist gently suggests improving my photography skills (slightly hurtful, but true).
The 200MP camera is a jaw-dropper; zoomed-in shots now reveal mysteries of distant billboards, and night photos turn darkness into daylight—my late-night snack pics never looked tastier.
Only downside? Samsung took away Bluetooth from the S Pen, robbing me of my beloved magic wand gestures. Seriously, Samsung?
All jokes aside, jumping from the S21 Ultra to the S25 Ultra was pricey but completely worth it. Galaxy AI alone is worth the upgrade—just bring back my wand next time!
⭐⭐⭐⭐⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ultra so far
on July 28, 2025
Posted by: CBSAtx
[This review was collected as part of a promotion.] I have been using Samsung Glaxy ultra since the Note 8, I have loved everything about these models but over the years the tech and design has blown me away, I've owned all notes/ ultras except the 21.
So far the S25 Ultra with all the a.i features has been right up there with the rest, Just mind blowing! Im learning new things everyday about all the great things my 25 Ultra can do for me, best experience so far compared to any other Note or ultra.
So far the S25 Ultra with all the a.i features has been right up there with the rest, Just mind blowing! Im learning new things everyday about all the great things my 25 Ultra can do for me, best experience so far compared to any other Note or ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Moving over from Pixel 7Pro
on July 28, 2025
Posted by: TheRoose
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an amazing phone. It's solid build and One UI are a refreshing change and I'm so happy with this phone. I love taking photos and while I'm not big on AI, Galaxy AI is fun and simple to use. It's amazing to watch what it can do with selfie and landscape photography.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on July 28, 2025
Posted by: Shygirlnk1
[This review was collected as part of a promotion.] So I've had my s
galaxy s25 ultra since it came out. There's some things I love about it such as color and size. The galaxy AI feature is a nice touch too! I am disappointed by how often apps freeze. For the price it shouldn't have those issues frequently.
galaxy s25 ultra since it came out. There's some things I love about it such as color and size. The galaxy AI feature is a nice touch too! I am disappointed by how often apps freeze. For the price it shouldn't have those issues frequently.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Shygirlnk1, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the color and size of your new device, and finding uses for the enhanced features of Galaxy AI. We have provided a link to an article to help you with the freezing you mention experiencing. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on July 28, 2025
Posted by: Pesina13
[This review was collected as part of a promotion.] Best Phone ever , before was have the note 20 ultra but whit this galaxy ai is another World.
Value
5
Written by a customer while visiting Samsung US