Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,697 Reviews)
Rating breakdown 19,697 reviews
5 Stars
16,973
4 Stars
2,127
3 Stars
365
2 Stars
109
1 Star
123
86%of customers recommend this product.
(
854 out of
989)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: Rt28
from Chicago, Illinois
Expertise:Expert
Verified Purchase:Yes
The phone is a great improvement in design and camera. The software is absolutely reworked and smooth as butter. Overall not much to say about this phone other than it’s top of the line flagship with an amazing camera, design and software.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Minor incremental update
on July 23, 2025
Posted by: aptapa
[This review was collected as part of a promotion.] Wish it had faster charging and bigger battery. The anti reflective coating is great. BUT not worth the upgrade if you have a 23/24u.
Galaxy AI - now brief was useless, I turned it off. I know what temprature it is outside. Samsung needs to work on it to actually make it usable. The only gen ai feature I use is object remove from photos.
Galaxy AI - now brief was useless, I turned it off. I know what temprature it is outside. Samsung needs to work on it to actually make it usable. The only gen ai feature I use is object remove from photos.
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hi there Aptapa, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We would love to help you maximize your experience with your device, and best align the settings to your preferences. We have provided a link to an article to help you maximize the charging speed of your device. We have also shared a link to a video to help you customize the Now Brief feature to provide the information you find useful for start your day. We have lastly provided a link to the complete manual for your device to help you with additional features, and settings. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Camara & picture quality is excellent.
on July 23, 2025
Posted by: Hans87
[This review was collected as part of a promotion.] The camera and the Galaxy s25 is really great. All the pictures that I've been taking so far since I bought it are excellent, even if the picture is off by some reason in regards to colors at the full settings into changing the filter of the pictures are great too. Plus the latest update with AI allowing you to erase part of the picture and mean notifications it's really top notch. Any new phones that we always be Samsung they always doing a great job and they care about their quality products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on July 23, 2025
Posted by: Katarata
[This review was collected as part of a promotion.] I love the camera! I use it all the time. So far I love everything about this phone. Only complaint would be...that i wish they made a smaller version of the the ultra so it would fit in my pockets
Value
5
Written by a customer while visiting Samsung US
Posted by: Amber
Verified Purchase:Yes
This is the first time I have ever bought a flagship phone with the S25 Ultra. I had an S21 plus that lasted forever, but it was time to upgrade. This phone is fabulous.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful experience right out of the box
on July 23, 2025
Posted by: JayStayGalaxy
[This review was collected as part of a promotion.] This phone stands on its own as a machine of excellent usability and future proof technology. The Galaxy AI features like call monitoring, transcripts, and search have all functioned flawlessly for me. Would absolutely suggest to anyone they upgrade to this phone, even if you're coming from IOS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra, way more than just a phone! Love it
on July 23, 2025
Posted by: QueenHelene
[This review was collected as part of a promotion.] What can I say! I absolutely love my phone! The S25 Ultra has features that are incomparable. Let's not forget about Galaxy AI; I use it for random searches to having deep conversations. One thing for sure and 2 things are certain, you will not be disappointed from the sleek design to the ease of managing apps and the overall mechanism of a phone that is wayyy more than just a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great body to phone
on July 23, 2025
Posted by: Courtsamsunglove
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra has completely revolutionized my daily routines, largely thanks to the incredible integration of Galaxy AI. For work, the AI-powered summarization in Samsung Notes is a lifesaver, quickly distilling long meeting transcripts or research papers into concise bullet points, freeing up precious time. When I'm traveling for business, Live Translate makes international calls and conversations seamless, breaking down language barriers instantly. Even everyday tasks like drafting emails are streamlined with Writing Assist, which offers suggestions for tone and grammar, ensuring my communication is always on point.
Beyond productivity, the S25 Ultra excels in entertainment and personal management. Streaming my favorite shows on the vibrant display is a joy, and the enhanced sound quality makes movies truly immersive. When I'm gaming, the optimized performance, thanks to the Snapdragon 8 Elite for Galaxy processor and AI-driven resource management, ensures a lag-free experience. I also appreciate how Galaxy AI's "Now Brief" feature provides personalized daily updates on everything from weather to news, setting me up for the day. And for my passion for photography, the AI ProVisual Engine and generative editing capabilities empower me to capture and refine stunning photos with professional-level control, effortlessly turning my casual snapshots into works of art.
Beyond productivity, the S25 Ultra excels in entertainment and personal management. Streaming my favorite shows on the vibrant display is a joy, and the enhanced sound quality makes movies truly immersive. When I'm gaming, the optimized performance, thanks to the Snapdragon 8 Elite for Galaxy processor and AI-driven resource management, ensures a lag-free experience. I also appreciate how Galaxy AI's "Now Brief" feature provides personalized daily updates on everything from weather to news, setting me up for the day. And for my passion for photography, the AI ProVisual Engine and generative editing capabilities empower me to capture and refine stunning photos with professional-level control, effortlessly turning my casual snapshots into works of art.
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hey Courtsamsunglove, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with the enhanced features and capabilities of your device. We love that you are finding time to explore the features of Galaxy AI and integrating them in to your usage. We hope you'll reach out to us again any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US