Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,807 Reviews)
Rating breakdown 8,807 reviews
5 Stars
7,522
4 Stars
1,023
3 Stars
151
2 Stars
55
1 Star
56
78%of customers recommend this product.
(
266 out of
343)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Ultra is awesome
on April 6, 2025
Posted by: Bubbles
[This review was collected as part of a promotion.] Learning my phone transition from the ezfold 6. Ultra reminds me of my note which I loved. I am learning a lot of capabilities n loving it.
Value
5
Response from Samsung USBy R&R Team, April 24, 2025
Hi Bubbles, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so thrilled to hear that you are happy about the usage and features of your new phone, and finding it similar to the Note Series of devices you previously loved. Please, reach out to us again any time in the future if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartphone Experience!**
on April 6, 2025
Posted by: Amosamsung
[This review was collected as part of a promotion.] The **Samsung Galaxy S25 Ultra** has blown me away from day one. Its sleek design and stunning **6.8" Dynamic AMOLED 2X display** (120Hz) deliver vibrant colors and deep blacks, even in bright sunlight.
**🚀 Blazing Fast Performance:**
Powered by the **Exynos 2400/Snapdragon 8 Gen 4** (region-dependent) and **12/16GB RAM**, this phone handles everything effortlessly. Multitasking, heavy gaming, or productivity apps—**zero lag**. It’s so smooth that other phones feel outdated.
Powered by the **Exynos 2400/Snapdragon 8 Gen 4** (region-dependent) and **12/16GB RAM**, this phone handles everything effortlessly. Multitasking, heavy gaming, or productivity apps—**zero lag**. It’s so smooth that other phones feel outdated.
**📸 Mind-Blowing Camera:**
The **200MP sensor + advanced optics** is a game-changer. Crisp details even at **10x optical zoom**, and Night Mode captures stunning low-light shots. The **AI-powered system** auto-adjusts colors for pro-level results—even **40MP selfies** look flawless.
The **200MP sensor + advanced optics** is a game-changer. Crisp details even at **10x optical zoom**, and Night Mode captures stunning low-light shots. The **AI-powered system** auto-adjusts colors for pro-level results—even **40MP selfies** look flawless.
**🔋 All-Day (and Beyond) Battery:**
The **5,500mAh battery** survives heavy use, and **65W fast charging** refuels in minutes.
The **5,500mAh battery** survives heavy use, and **65W fast charging** refuels in minutes.
**💡 Extras That Shine:**
- Built-in **S Pen** (perfect for notes/art).
- **IP68** water/dust resistance.
- Immersive **stereo speakers**.
- Built-in **S Pen** (perfect for notes/art).
- **IP68** water/dust resistance.
- Immersive **stereo speakers**.
**Verdict:** If you want **peak performance, photography, and premium design**, the **S25 Ultra** is unmatched. Samsung outdid itself!
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hey Amosamsung, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the design, features, and usageo f your new device. We are loving the range of tasks you are able to do with easeon your device including your gaming, multi-tasking, and photography. We have provided a link to the Samsung Support Team to help you if any questions arise as you continue using any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on May 2, 2025
Posted by: Hambone
from Texarkana tx
Expertise:Beginner
I'm so relieved that there's still some also people that help me with this excellent product
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
Hey Hambone, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the inital usage of your new device, and finding help from resources to help you with the phone. We have provided a link to your full device manual as well to help you peruse the full capabilities and integrate additional features in to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Slobodan
Expertise:Intermediate
Verified Purchase:Yes
Battery on this phone is discharge during the day even I don't talk to much on the phone
I would recommend this to a friend!
Value
4
Response from Samsung USBy R&R Team, May 27, 2025
Hey there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the features and capabilities of your device, and we would love to help you maximize the battery life. We hav eprovided links to a few articles below to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team if you have any questions or continue to experience this frustration with your phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
It's an expensive and new phone to already have heating issues. It is a reoccuring problem while using the web, when taking pictures/videos and when sharing them.
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on May 31, 2025
Posted by: Sk3loverboi
[This review was collected as part of a promotion.] Love this phone. Has everything that I need. Great camera quality and battery life. Definitely would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER!
on June 1, 2025
Posted by: Dani92
[This review was collected as part of a promotion.] I've always loved the Galaxy phones. I haven't owned a Ultra since the s20, but this S25 ultra is the best! The AI stuff is crazy and overall the phone runs super smooth. I love the S-pen, I don't use it much...yet. anyways the battery life is great. Overall all the customizing you can you on the phone to make it your own is what I enjoy the most. I would definitely recommend getting an s25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
AI feature
on June 2, 2025
Posted by: Siddkool
[This review was collected as part of a promotion.] Galaxy AI feature is amazing, I've used it to make changes in photographs and results are just stunning. Cropping unwanted objects and replace them is something that has not been available in earlier models.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi there Siddkool, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you have had such an enjoyable experience using Galaxy AI for your photos and videos. We have provided a link to the full device manual to help you discover additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US