Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,606 Reviews)
Open Ratings Snapshot
Rating breakdown 19,606 reviews
5 Stars
16,899
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product. 
(
766 out of 898
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
2 out of 5
2
Disappointed
on June 18, 2025
Posted by: Saduser
[This review was collected as part of a promotion.] They've taken away some of the features that were on the 23 and 24
And that was a big let down from Samsung
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJune 19, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important specific features of your device are to you every day. Without knowing what features you feel are missing, we have provided links to the full device manual and the Samsung Support Team. These resources can help you discover the additional features that have been added or changed from previous generations. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade!!
on June 18, 2025
Posted by: Alicia
from Columbus, Ohio
Expertise:Expert
Verified Purchase:Yes
I love this phone so much! I upgraded from the S23 Ultra and this was such a nice change. Just when I thought the pictures and videos couldn't get any clearer they did! The camera and video quality on this phone is amazing! Even my old pictures had a nice update! Still trying to get use to all the AI features but the ones that I have tried seem cool.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I was wrong the s25 Ultra is amazing!
on June 18, 2025
Posted by: Jgnc123
[This review was collected as part of a promotion.] I have the S25 Ultra, I reluctantly upgraded from the S23 Ultra thinking there's not much difference, how could it be better. The talked about the speed, I didn't think I needed anything faster, but I was wrong, it is absolutely amazing how much faster this phone unlocks, opens and closes apps and the AI features actually are very nice, I didn't care about them before but I do now. And yes the photos are unreal the 50mp wide angle is unbeatable. It's worth the upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has been great. Runs very smooth and fast
on June 19, 2025
Posted by: AirMar
[This review was collected as part of a promotion.] I really like the Galaxy AI. It comes in handy. I haven't used all of the Galaxy AI features but the Google and Gemini assistant has been a game changer for me and I use them the most and frequently.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente calidad
on June 19, 2025
Posted by: D4v1dh4ck3r
[This review was collected as part of a promotion.] Suelo jugar en el dispositivo y tiene un rendimiento increíble, la integración de inteligencia artificial Galaxy AI es excelente a la hora de editar imágenes y subtitular llamadas, los módulos de camaras son perfectos. Sin lugar a Dudas el mejor celular del mercado.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great
on June 19, 2025
Posted by: CODYVENOM
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: A Powerhouse Refined
The Samsung Galaxy S25 Ultra solidifies its position as the king of Android flagships, delivering a refined experience that builds upon an already excellent foundation. While not a revolutionary leap, the iterative improvements are significant, making this an incredibly compelling device for power users and tech enthusiasts.
The display remains breathtaking. Its brightness and clarity are unmatched, making content consumption a joy and outdoor visibility superb. The refresh rate dynamically adapts, ensuring buttery-smooth scrolling and excellent battery efficiency.
Under the hood, performance is blazing fast. The new processor handles everything from intense gaming to demanding multitasking with effortless grace. Apps launch instantly, and there's never a hint of lag. Battery life is also a strong point, easily lasting a full day for most users, even with heavy usage.
Samsung's camera system continues to impress. The S25 Ultra delivers stunning photos in nearly every lighting condition, with exceptional detail and vibrant colors. The improved zoom capabilities are particularly noteworthy, offering incredible versatility. Video recording is equally impressive, producing stable, high-quality footage.
The S-Pen integration remains a key differentiator, offering unparalleled productivity and creative potential. Its low latency makes writing and drawing feel incredibly natural.
While the design is largely familiar, the S25 Ultra's
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10 out of 10
on June 19, 2025
Posted by: Dizzle
This phone is amazing. 10 out of 10. The camera is phenomunal!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful and powerful phone
on June 19, 2025
Posted by: Sara
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I've used the phone for about 2 weeks now. I'm really enjoying it. OS and system interface is easy to use, even with it being a bit different from my old Galaxy S10+. It was easy to transfer my data from my old phone to the new phone. The green color is subtle and really cool. The photo quality is excellent. I've also enjoyed playing with the S-Pen. I recommend watching a 1 hour long youtube tutorial during the setup process, as it'll make it much easier to handle all the phone's functionality, especially if you're like me and take a few years between phone models. I also like the 7 year security update commitment.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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