Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,778 Reviews)
Rating breakdown 19,778 reviews
5 Stars
17,032
4 Stars
2,135
3 Stars
364
2 Stars
114
1 Star
133
86%of customers recommend this product.
(
883 out of
1,029)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
A Masterpiece Reimagined:Samsung Galaxy S25 Ultra
on June 30, 2025
Posted by: MisterAI
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra isn't just a phone; it's a statement. A bold declaration from Samsung that the future of mobile is here, and it's smarter, more capable, and more integrated than ever before. With its cutting-edge hardware, refined design, and groundbreaking Galaxy AI capabilities, the S25 Ultra truly earns its "Ultra" moniker, setting a new benchmark for what a premium smartphone can achieve in 2025.
From the moment you hold the S25 Ultra, its premium construction is evident. The titanium frame not only adds a touch of sophistication but also contributes to its robust durability, complemented by Corning® Gorilla® Armor 2 display glass – the toughest Galaxy glass yet. This phone feels substantial, yet surprisingly comfortable in hand for its size, thanks to subtle ergonomic refinements. The immersive 6.9-inch Dynamic AMOLED 2X display remains a visual feast. With its vibrant colors, incredible brightness, and adaptive 120Hz refresh rate, every interaction, from scrolling social media to streaming HDR content, is buttery smooth and visually stunning. Whether you're sketching with the integrated S Pen or simply Browse, the display is a joy to behold.
Under the hood, the S25 Ultra is a powerhouse. Powered by the bespoke Snapdragon® 8 Elite for Galaxy, performance is unequivocally top-tier. Apps launch instantly, demanding games run flawlessly, and multitasking is a breeze.
I am a Samsung user for life. True innovation and have taken the lead in the smartphone market
From the moment you hold the S25 Ultra, its premium construction is evident. The titanium frame not only adds a touch of sophistication but also contributes to its robust durability, complemented by Corning® Gorilla® Armor 2 display glass – the toughest Galaxy glass yet. This phone feels substantial, yet surprisingly comfortable in hand for its size, thanks to subtle ergonomic refinements. The immersive 6.9-inch Dynamic AMOLED 2X display remains a visual feast. With its vibrant colors, incredible brightness, and adaptive 120Hz refresh rate, every interaction, from scrolling social media to streaming HDR content, is buttery smooth and visually stunning. Whether you're sketching with the integrated S Pen or simply Browse, the display is a joy to behold.
Under the hood, the S25 Ultra is a powerhouse. Powered by the bespoke Snapdragon® 8 Elite for Galaxy, performance is unequivocally top-tier. Apps launch instantly, demanding games run flawlessly, and multitasking is a breeze.
I am a Samsung user for life. True innovation and have taken the lead in the smartphone market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!
on June 30, 2025
Posted by: Niickii
[This review was collected as part of a promotion.] I mean this product has so many useful features for so many different things, very versatile to say the least. Plus the battery once fully charged lasts a long time before needed to be charged again 10 out of 10 and a must buy/try in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly good all around, some small issues
on June 30, 2025
Posted by: limegreenstar10
[This review was collected as part of a promotion.] The device is mostly good but there are some points that could be improved.
1. Battery life. The battery life isn't bad by any means, but when compared to my old phone (S22+), it's not much of an upgrade for three full phone generations
2. S pen. Why remove functionality from the S pen, when a teardown revealed that you left the same functionality in the phone, just removing the charging capacitor and such
3. Poor proximity sensor. I'm not sure why, but on this phone I've noticed that accidental touch protection activates outside of my pocket about 50x more than my old phone (S22+). It happens about once a week in any situation from sitting on a magsafe dock or laying face up on my desk.
4. No qi2 magnet ring. The standard has existed for multiple years now and you're barely dipping your toes in now? Really?
5. Search bars. Putting all the search bars at the bottom is kinda stupid (especially when the whole UI is still built around having it there), and trying to shovel Galaxy AI into every search bar is even worse
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER!
on June 30, 2025
Posted by: DebbieW
[This review was collected as part of a promotion.] This is the most detailed phone I've ever owned. It can do so many things, it's hard to pick one! I especially love when I found out it had Gemini, the AI detailer for ALL your wants and needs. I love how it answers all your questions with anything you ask it.It never let's me down. I've never had a phone with a stylus, either and I really enjoy using that. Very easy for games and casino playing. Gotcha one for yourself!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but has its glitches...
on June 30, 2025
Posted by: Dziadzia
[This review was collected as part of a promotion.] This s25 ultra replaced my galaxy s23. Like it but has way more glitches than my s23. The camera takes really crisp photos and videos. The Galaxy AI is super cool. Not real familiar with it yet but learning more daily. Downside is my phone call quality is trash as I drop many calls in 5g UW service. And a lot of websites flicker and they do not when Im using another phone at the same time!! If you looking to get the Galaxy S25 Ultra I personally would wait a bit longer and see if these issues get resolved first.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi there Dziadzia, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are so pleased with the photo and video quality you are seeing with your new device. We would love to help you with the features or experiences that are causing frustration for you, and we have provided links to resources to help you with your calls and the smoothness and speed of your device. We have also shared a link to the Samsung Support Team if you continue to experience these frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra is a true gem to own!
on June 30, 2025
Posted by: PetMomma1969
[This review was collected as part of a promotion.] I have owned my S25 Ultra for about 2 months, and it has been nothing but a great experience! From the best photo features, to the fast and efficient system, it is one of the best phones I have ever owned. The AI features have been such a help in searching for items and even research about the collectibles I own. Keep up the good work Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Phone
on June 30, 2025
Posted by: BucknBeast
[This review was collected as part of a promotion.] I've had almost all of the Galaxy line by upgrading every year and this phone is far the best. Hands up to Samsung. There Galaxy AI works wonders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on June 30, 2025
Posted by: Kilemal
[This review was collected as part of a promotion.] I use my S25 Ultra for both personal and work use. Battery lasts all day and paired with a samsung 25 watt charger, it charges my phone super fast. The screen looks awesome, HD/4K movies look clear and vibrant . The 200 Megapixel camera is amazing, im the member of my family that everyone asks to take family pictures. I use Galaxy AI for everything, from figuring out what to cook for dinner with what I have available on my fridge to find out sport scores or how to fix a broken toilet, its very intuitive. If youre on the fence on which phone to upgrade to, get the S25 Ultra, you wont regret it.
Value
5
Written by a customer while visiting Samsung US