Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,770 Reviews)
Rating breakdown 8,770 reviews
5 Stars
7,488
4 Stars
1,021
3 Stars
151
2 Stars
54
1 Star
56
77%of customers recommend this product.
(
265 out of
342)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
S view case
on March 11, 2025
Posted by: Cchris
[This review was collected as part of a promotion.] Phone seems ok but no s view case why would you do this samsung not good! Seems like you are trying to sabotage your own company makes no sense what so ever
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hey there Cchris, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased toh ear that you are happy with the features and capabilities of your device. We understand wanting specific functionality with your device including the interaction with the accessories. We have a range of cases available to help you enhance your usage of your phone. We have provided a link to the Samsung Support Team if you have any questions about the available options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone out.
on March 11, 2025
Posted by: Ap28590
[This review was collected as part of a promotion.] I have to to admit this was a good update from my s24 ultra. The processor is much faster than the predecessor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on March 11, 2025
Posted by: Alonzo
[This review was collected as part of a promotion.] I have been a loyal Samsung customer since the original S series, experiencing consistent reliability and performance. The customizable settings and DeX functionality, enabling seamless multitasking across multiple screens, are key reasons for my continued satisfaction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So close! And yet so far.
on March 13, 2025
Posted by: Breadacus
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra continues the Ultra line's tradition of excellence, boasting a breathtaking 6.9-inch OLED display, a powerhouse processor, and a truly impressive camera system. Battery life remains a strong point, easily lasting a full day of heavy use. Everything you'd expect from a flagship is here, and it performs admirably.
However, the reason for the four-star rating lies in the incremental nature of this upgrade. While the design has been subtly refined, and the software aesthetic has received a welcome refresh, the core hardware improvements feel minimal compared to the previous generation. It's a fantastic phone, no doubt, but it feels more like a 'S24.5 Ultra' than a full-fledged S25. If you're coming from an older model, the upgrade is worthwhile. But for S24 Ultra owners, the changes might not justify the significant cost. It's a premium experience, but one that feels a bit too familiar.
However, the reason for the four-star rating lies in the incremental nature of this upgrade. While the design has been subtly refined, and the software aesthetic has received a welcome refresh, the core hardware improvements feel minimal compared to the previous generation. It's a fantastic phone, no doubt, but it feels more like a 'S24.5 Ultra' than a full-fledged S25. If you're coming from an older model, the upgrade is worthwhile. But for S24 Ultra owners, the changes might not justify the significant cost. It's a premium experience, but one that feels a bit too familiar.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phonejust needs some more features
on March 13, 2025
Posted by: Ashley
from Bell florida
Expertise:Intermediate
I just upgrade to the s25 ultra from a galaxy note 9. I like the phone but there are some features that I wish it had like the note 9. The note 9 I could set a different notification sound for different apps. You can't do that on this phone. Also wish it had the dual Facebook, Facebook messenger and Snapchat like the note 9. Other than that it is a great phone.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great and is an improvement from S24.
on March 13, 2025
Posted by: ManKim
[This review was collected as part of a promotion.] Like how it has improved in terms of edges. Makes handling the phone easy. Lot of people peeking and asking which phone this is. The AI features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! BEST EVER
on March 14, 2025
Posted by: JonnyD
[This review was collected as part of a promotion.] Best phone I've ever owned. Would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad I upgraded!
on March 14, 2025
Posted by: Lalee8
[This review was collected as part of a promotion.] The phone is awesome. So easy to use and all upgraded features. Highly recommend!
Value
5
Written by a customer while visiting Samsung US