Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,730 Reviews)
Open Ratings Snapshot
Rating breakdown 19,730 reviews
5 Stars
16,999
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
131
86%of customers recommend this product. 
(
849 out of 991
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Great Samsung products
on June 21, 2025
Posted by: Mexitron
[This review was collected as part of a promotion.] I have been Fan of Samsung galaxy phones, for many many years. From the first Samsung galaxy phone, now I own a Samsung galaxy S24 ultra and now with AI Gemini
Is another thing very useful tool and make things easier.
I love Samsung products. Always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This thing is a beast of a good time
on June 21, 2025
Posted by: Ehejehekeeke
[This review was collected as part of a promotion.] It's really amazing how these things can go from zero to 60 in no time and get all your things done
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
IN LOVE!!!
on June 21, 2025
Posted by: Rebel936
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra daily to stay connected, entertained, and productive. It's stunning display and powerful processor make streaming shows, gaming, and watching movies feel immersive and smooth, no matter where I am. Whether I'm catching up on the latest series, playing graphic-heavy mobile games, or scrolling through social media, everything looks crisp and loads instantly. Galaxy AI is a total game-changer—it helps me edit photos with ease, summarize long messages or documents, and even optimize my daily schedule. It's mind-blowing! From video calls to multitasking with split-screen apps, the S25 Ultra keeps my day running efficiently. Its battery lasts all day, and the camera quality means my social media posts always look professional. The S25 Ultra isn’t just a phone—it’s the hub of my daily digital life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on June 21, 2025
Posted by: Tbo1993
[This review was collected as part of a promotion.] Great phone I haven't used Galaxy AI yet but seems nice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best galaxy phone thus far!
on June 21, 2025
Posted by: Bac116
[This review was collected as part of a promotion.] This phone has an amazing camera! The Galaxy AI is a huge plus and makes daily life easier. This is definitely my favorite galaxy phone thus far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about my phone enjoy.
on June 21, 2025
Posted by: Biggmama561
[This review was collected as part of a promotion.] My phone is my life, I do everything from my phone. From running our business & from keeping up with our kids. I love me sum samsung. Samsung everything for me. I have the watch, & my buds. 💕💕💕 I have a samsung tv too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Significant downgrade
on June 21, 2025
Posted by: John B
Verified Purchase:Yes
Phone is ok. Nothing stands out as a major improvement. Considerably lighter which honestly makes it feel cheaper. The S pen losing Bluetooth functionality and no longer being able to operate the camera feels like a downgrade. Second ultra and probably the last Ultra I will purchase after being a Note purchaser for years.
Response from Samsung USBy R&R TeamJune 23, 2025
Hi John B, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your device is to you, and wanting to feel that you have made a good investment in your device. We have provided a link to the full device manual that will highlight the use of hand gestures and voice commands you can use to control your camera from a distance. We have also provided a link to the Samsung Support Team if you ever have questions or believe your Samsung products are not operating as intended.
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features and a very sleek loo
on June 21, 2025
Posted by: Blaque
[This review was collected as part of a promotion.] Galaxy AI is a excellent feature. This phone has everything a person could want in a device. You can literally use it for everything. I mean from working, to music, games, movies and etc. The quality of the pictures and sound is more than just a phone. This is a way of life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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