Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,595 Reviews)
Open Ratings Snapshot
Rating breakdown 19,595 reviews
5 Stars
16,893
4 Stars
2,116
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product. 
(
758 out of 890
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
S 25 ultra
on April 6, 2025
Posted by: Zzxxxxxxxxx
[This review was collected as part of a promotion.] I won't follow the criteria that's suggested for this review.
My previous phones were the 22& 23 ultra. The ultra 25 truly distinct from previous models. True this camera is awesome with eraser, 30x zoom & AI intelligence blah, blah. This phone is so fast & responsive that once you've experienced it... You won't even want to touch previous models. Samsung promotes the " now bar". What's mind blowing to me is the speed & battery life on this device. I can go 3 days without charging. I've had as many as 20 pages open + 5 open in Chrome and it responds with no lag or problems. In spite of all the reviews read prior to purchase nobody really expressed how awesome this device really is. The 25 ultra is a game changer.
Good job Samsung!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Hi there Zzxxxxxxxxx, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such a great usage experience with your phone, and finding it lightning fast for you. Please, reach out to us again in the future any time you have questions, or want to share additional thoughts about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra best samsung smartphone ever!
on April 6, 2025
Posted by: Jjealim
[This review was collected as part of a promotion.] I've been using Samsung since Galaxy S7 edge, but now Samsung really change my mind! Just got my hands on the s25 ultra, and wow, this thing is a beast! The camera is insane, and the screen is so vibrant. Battery life is surprisingly good, even with heavy use. It's super fast and smooth, no lag at all. Definitely the best phone I've ever owned!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi Jjealim, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are overjoyed to hear how pleased you are with the usage of your device, and finding it to be the best phone you've ever owned. We have provided a link to the full device manual to help you fully discover the capabilities of your device and align the settings to your preferences. We have also provided a link to the Samsung Support Team to answer any questions that may come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The greatest phone samsung ever did
on April 6, 2025
Posted by: Love2lol
[This review was collected as part of a promotion.] I had the samsung S23 ultra then I traded it to the new s25 ultra. I must say that the overall performace got better. The new non-reflective screen really makes the experience smooth and easy. I would also mention the new processor samsung added to this phone is a monster even though people complained that there is other android phones who used it and it was a big fail. Samsung thought about everything in terms of heating, storage, ram and graphics to pair with that processor which turned out perfect.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Love2lol, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the upgraded features of the display and capabilities of your new device. We hope you have had the opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to assist you. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So sleek. Huge upgrade in design and functions
on April 6, 2025
Posted by: Gardengnome
[This review was collected as part of a promotion.] I was hesitant to upgrade from my S22 Ultra...even though it was a few generations old, I just didn't see any clear advantages in getting the newest model until I held it in my hand and instantly felt them: a much flatter design, seemingly nicer glass, and overall feel. The most exciting part for me is the new 50MP ultrawide, which enables taking super-detailed macro pictures with ease, something that was limited with the 13MP S22 and missed from the dedicated macro lens on the Note I had before.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Gardengnome, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the upgrade to your device from your previous phone. We are so happy to hear that you are so pleased with the enhanced camera features for your detailed macro photos. We have provided a linkt o the full device manual to help you integrate additional features of Galaxy AI and photo editing in to your usage. We have also shared a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Truly amazing
on April 6, 2025
Posted by: BeachBum
[This review was collected as part of a promotion.] I love my s25 ultra. It's seamless actions across apps is flawless. The screen is truly amazing. You can customize your phone to make it truly yours. I was scared to come over to samsung. Once I started to explore my phone I found it to be very easy to play with it. Camera quality is amazing. Love taking pictures with my family or out by the beach.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there BeachBum, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are so pleased with the usage and capabilities of your device and finding it so great for a range of daily tasks. We have provided a link to the Samsung Support Team to offer one on one assistance with any questions that may come up as you continue using your Ssamsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All good.
on April 14, 2025
Posted by: George
Great phone.and easy to use.hurry in and get yours.
Response from Samsung USBy R&R Team, April 15, 2025
Hi George, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your new device. We have provided a link to the full device manual to help you further explore the capabilities of your device, especially the features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you with any questions that may come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy masterpiece
on April 21, 2025
Posted by: Slickrick
Samsung Galaxy is well design with a beautiful design likely to use it for years while Samsung world 🌎 is building masterpieces look like SAMSUNG GALAXY beyond the planets
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Slickrick, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your new device, and also always so thrilled with your Samsung products. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your devices. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Work good 👍 👌 😊✨️ 🦄 👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄
on April 25, 2025
Posted by: Old3
Amazing product 👌 👏 ✨️ 🙌 ❤️ 👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄
Response from Samsung USBy R&R Team, April 30, 2025
Hi Old3, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are finding this device to be so amazing and how well it works for your needs. We hope you have found the opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to help you explore at your convenience. We have also provided a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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