Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,690 Reviews)
Rating breakdown 8,690 reviews
5 Stars
7,421
4 Stars
1,012
3 Stars
149
2 Stars
54
1 Star
54
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: jorgehmdias1
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Poor phone quality. The back casing is glued on. The phone is all plastic. The back and slidings should be make of metal
No, I would not recommend this to a friend.
Performance
2
Response from Samsung USBy R&R Team, June 16, 2025
Hi there Jorgehmdias1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. The back side of the device is made of the material used to allow for wireless charging without interruption. The frame of the device is made of armor aluminum for enhanced durability. We do recommend protective cases on all devices to help ensure the durability from any accidental bumps and drops. We have provided a link to the Samsung Support Team if you are interested in exploring repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Review: Samsung’s Smartest and Mo
on May 7, 2025
Posted by: Hashupic
The Samsung Galaxy S25 Ultra stands as Samsung's flagship for 2025, blending cutting-edge hardware with advanced AI features. Here's an in-depth look at its performance, design, and capabilities.
Response from Samsung USBy R&R Team, May 7, 2025
Hi there Hashupic, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage of your new phone, and are finding so many amazing features of Galaxy AI to use every day. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Gratitude
on May 8, 2025
Posted by: Anonymous
from Benin city, upper sokponba Jesus Christ
Wow, words are not enough to express my gratitude, exclusively awesome
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R Team, May 9, 2025
Hello Samwizzy a1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with you new phone, and finding it to be awesome for a range of daily tasks. We have provided links to a few resources to help you further discover features and capabilities of your device, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Pictires
on February 4, 2025
Posted by: CheChe
I absolutely love my S25. I am still exploring it and it takes amazing pictures.
Written by a customer while visiting Samsung US
Customer Rating
4
The features are remarkable, the quality is great!
on February 7, 2025
Posted by: Jason60
The military discount and trade-in bonus offer a substantial discount on my Samsung Flip.
Written by a customer while visiting Samsung US
Customer Rating
4
Ai
on February 7, 2025
Posted by: Tanvir
Very hard working phone Super cool this is my dream phone thanks to Samsung for this phone
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Awesome phone.
on February 15, 2025
Posted by: Anonymous
I am trade-in my Galaxy z6 for this awesome Galaxy S25 and can not wait to have it with me. It is a dream that I will be it real.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 27, 2025
Posted by: Natti13
from Florida
Expertise:Expert
I've had the s25 ultra for two weeks now. I upgraded from 22 ultra. I was hesitant to upgraded but I am happy with the phone. The only flaw i do not like the feature of being able to use the S pen to take use the camera. I feel like really help the samsung galaxy s ultras to stand out it's ashame it's no longer a feature. Wish there would be a upgrade that changes this.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 28, 2025
Hi Natti13, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We would love to help you find the ways to have camera controls from a distance, and discover the features of your redesigned S Pen. We have provided links to an article to help you with the S Pen, and the full device manual to help you with the voice controls and hand gestures. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may arise during usage. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US