Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(8,686 Reviews)
Open Ratings Snapshot
Rating breakdown 8,686 reviews
5 Stars
7,417
4 Stars
1,012
3 Stars
149
2 Stars
54
1 Star
54
78%of customers recommend this product. 
(
259 out of 334
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Samsung S25 ultra
on March 12, 2025
Posted by: Mikey405
[This review was collected as part of a promotion.] The s25 ultra fro.m Samsung is the fastest Samsung phone I've had. I am surprised by it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 17, 2025
Posted by: Bill
Good phone well condition easy to use family friendly
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive phone, excellent product!
on March 21, 2025
Posted by: Wyliedog0621
[This review was collected as part of a promotion.] • The Samsung Galaxy S25 Ultra offers a refined design, powerful performance via the Snapdragon 8 Elite processor, and advanced AI features.
• Its impressive display and camera, particularly the 200MP main camera, are highlights.
• The Samsung S25 Ultra features Gorilla Glass Armor 2, a Snapdragon 8 Elite processor, and advanced AI capabilities like generative AI editing and live translation.
• It runs on a refined Android OS with One UI.
• The Samsung S25 Ultra boasts a high-detail 200MP main camera and improved 50MP ultra-wide lens with clearer macro shots.
• While 100x zoom quality is limited, AI enhances detail effectively.
• The S Pen and speakers are also highlighted for their quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top Notch Phone
on March 22, 2025
Posted by: Originalmayz
[This review was collected as part of a promotion.] The phone is top notch. I've been a fan for all the note series since it's inception. I don't like that they eliminated the Bluetooth own connection but everything else is amazing. The seamless actions across apps is very important with all the different ways to take advantage of all the best features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 26, 2025
Posted by: Locovet
[This review was collected as part of a promotion.] Everything about this phone is awesome... camera, sound, operaring system... would not change it for anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is great. All I need now are those AI Buds
on April 3, 2025
Posted by: Chillmodeg
[This review was collected as part of a promotion.] The titanium frame is awesome. All I need now are those AI Galaxy Buds Pro 3
Value
4 out of 5
4
Response from Samsung USBy R&R TeamApril 10, 2025
Hi there Chillmodeg, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the usage of your new device, and finding the design to be so superior for your preferences. We have provided a linkt o the full device manual tohelp you fully discover the features of Galaxy AI and integrate them into your usage, and to the Samsung Support Team to help you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Plastic phone poor quality
on June 13, 2025
Posted by: jorgehmdias1
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Poor phone quality. The back casing is glued on. The phone is all plastic. The back and slidings should be make of metal
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Response from Samsung USBy R&R TeamJune 16, 2025
Hi there Jorgehmdias1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. The back side of the device is made of the material used to allow for wireless charging without interruption. The frame of the device is made of armor aluminum for enhanced durability. We do recommend protective cases on all devices to help ensure the durability from any accidental bumps and drops. We have provided a link to the Samsung Support Team if you are interested in exploring repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra Review: Samsung’s Smartest and Mo
on May 7, 2025
Posted by: Hashupic
The Samsung Galaxy S25 Ultra stands as Samsung's flagship for 2025, blending cutting-edge hardware with advanced AI features. Here's an in-depth look at its performance, design, and capabilities.
Response from Samsung USBy R&R TeamMay 7, 2025
Hi there Hashupic, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage of your new phone, and are finding so many amazing features of Galaxy AI to use every day. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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