Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,691 Reviews)
Rating breakdown 8,691 reviews
5 Stars
7,421
4 Stars
1,013
3 Stars
149
2 Stars
54
1 Star
54
78%of customers recommend this product.
(
259 out of
334)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
2
Not that great.
on April 9, 2025
Posted by: I heart samsung
Expertise:Intermediate
Not excited, the phone is buggy. My s20 ultra was more reliable. I have the same service provider but consistently don't have service.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, April 9, 2025
Hi there I heart samsung, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the reliable connection of your device to your carrier is to you for every day usage. We have provided a link to a troubleshooting guide to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this frustration continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 1, 2025
Posted by: 25ultra
[This review was collected as part of a promotion.] Great size for a screen. I can easily read my text and emails. Being able to multi task on the phone is awsome. Gemini is really great for talk respond on phone. I really like the picture capabilities of the phone. They come out way better than other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing!
on May 15, 2025
Posted by: XthHaseoX
from Houston, Texas
Expertise:Expert
Absolutely flawless. There is an issue with the TTS on the One UI 7.0 update, though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hey XthHaseoX, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are loving the features and capabilities of your phone. We have provided a link to the Samsung Support Team to assist you with the TTS matter you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 7, 2025
Posted by: Wormser
from Delaware
Expertise:Intermediate
I'm happy with the phone colors. I'm happy with the colors....
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!
on February 15, 2025
Posted by: Meleightysix
[This review was collected as part of a promotion.] I love how all of the updates to this phone.Allow me to use it for work.School play travel everything!! I like using the audio eraser.The voice is text. The camera is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not as good as the s22 ultra I upgraded from.
on February 16, 2025
Posted by: Hockeymum
[This review was collected as part of a promotion.] Expected longer lasting battery life. Miss the curved screen edges and setup of the my previous ultra 22.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Life Changer
on February 22, 2025
Posted by: TeriandSteve
[This review was collected as part of a promotion.] I’ve used a lot of smartphones over the years, but the Galaxy S25 Ultra is, hands down, the best phone I’ve ever owned. Traded in my 23+ which doesnt compare.
The firat device that has enhanced my life, whether I’m taking photos so crisp they look 3D, or just indulging in some late-night Netflix binge-watching with my wife when the powers out.
I take a ridiculous number of photos and videos, from weekend road trips, or picture reminders of future home projects. The clarity is sick.The 200MP Wide-Angle Camera is a game changer. I took a picture of a city skyline at night,and could still read a street sign in the distance. I even used Audio Eraser to remove the wind noise from a beach video, leaving only the soothing sounds of the waves.
With 512gb of storage, I can keep everything without worrying about deleting old photos to make space.
First phone if ever had that has last over a day and a half on a single charge. My old phone barely made it through the day, but the S25 Ultra’s battery is an absolute beast. No more carrying around a charger “just in case.”
At first, I didn’t think I’d use the Google Gemini AI, but now I’m hooked. Yesterday, I was meeting a friend for dinner and just said, “Find a pizza restaurant near me and text the location to Jake" and it actually did it. The options with the AI will make life alot easier
My "non android" wife is very jealous. Of the quality and speed.
Final Verdict: This S25 Ultra isn’t just another cell phone, it's a life changer.
The firat device that has enhanced my life, whether I’m taking photos so crisp they look 3D, or just indulging in some late-night Netflix binge-watching with my wife when the powers out.
I take a ridiculous number of photos and videos, from weekend road trips, or picture reminders of future home projects. The clarity is sick.The 200MP Wide-Angle Camera is a game changer. I took a picture of a city skyline at night,and could still read a street sign in the distance. I even used Audio Eraser to remove the wind noise from a beach video, leaving only the soothing sounds of the waves.
With 512gb of storage, I can keep everything without worrying about deleting old photos to make space.
First phone if ever had that has last over a day and a half on a single charge. My old phone barely made it through the day, but the S25 Ultra’s battery is an absolute beast. No more carrying around a charger “just in case.”
At first, I didn’t think I’d use the Google Gemini AI, but now I’m hooked. Yesterday, I was meeting a friend for dinner and just said, “Find a pizza restaurant near me and text the location to Jake" and it actually did it. The options with the AI will make life alot easier
My "non android" wife is very jealous. Of the quality and speed.
Final Verdict: This S25 Ultra isn’t just another cell phone, it's a life changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of line
on February 24, 2025
Posted by: Error90
[This review was collected as part of a promotion.] The best smartphone on the market no doubt
No more comments 😅
No more comments 😅
Value
5
Written by a customer while visiting Samsung US