Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,607 Reviews)
Rating breakdown 19,607 reviews
5 Stars
16,900
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
766 out of
898)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Great features
on April 14, 2025
Posted by: Bruce
from Broadway va
Great phone works Great I am happy with my phone thanks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey Bruce, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage of your new phone. We have provided a link to the full device manual to help you fully discover the features and capabilities of your device, and integrate the features of Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 14, 2025
Posted by: Javie
from San Antonio Tx
Expertise:Intermediate
I'm happy I bought it it has great features great camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey Javie, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage and camera of your new phone. We hope you have had the opportunity to explore the new features of Galaxy AI, and we have provided a link to the full device manual to assist you at your convenience. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
My opinion
on April 14, 2025
Posted by: That girl Tiffy
from Colorado Springs
Expertise:Beginner
I got the phone in February I like it upgraded from the plus. I love the color I got
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there That girl Tiffy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the usage of your new device, and finding the upgrade from the plus to the ultra to be so pleasant for your usage. Please, reach out to us any time in the future with questions or additional feedback about any of your Samsung products. ew appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra
on April 22, 2025
Posted by: Anonymous
Very good and very nice performance 👏 supreb, best handset, I like this 👌 😀 👍
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Akshay kumar swarnkar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the usage and capabilities of your new phone. We have provided a link to the full device manual to help you fully discover the capabilities of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on May 21, 2025
Posted by: Toxic
Very good condition and everything is ok. very nice phone
Response from Samsung USBy R&R Team, May 22, 2025
Hi Toxic, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the condition and quality of your device. We have provided a link to the full device manual to help you with the full capabilities including Galaxy AI. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
3
It was great except for
on May 23, 2025
Posted by: Jcme0072
from Arkansas
this device glitches. it deletes apps, folders, photos. Blocks my calls and messages, deletes important files, alters things on its own. Makes calls without my consent, sends texts that are not onky incorrect but to people I don't want to speak to, and changes words to horrible alternatives after the sending of and causes the lose of jobs as well as interest in communication period because i get sick of typing and retyping and it deletes it or changes it and it is absolutely not okay.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Hey Jcme0072, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day for both personal and professional needs. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you one on one to resolve this frustration you mention experiencing with your device. We have also provided a link to an article if there are specific applications with this experience. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
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Written by a customer while visiting Samsung US
Customer Rating
4
Just Love ❤️ 😍 Samsung Galaxy S25 Ultra!!!
on May 23, 2025
Posted by: T D Dj TnT
from Tampa, Florida.
Expertise:Expert
The (Samsung Galaxy) S25 Ultra is the best cell phone that I have ever used, I can use the Samsung Galaxy just as I use my laptop 4 everything. All the top Samsung Galaxy phones has worked just like a computer 🖥 4 me. Go out and get yourself 1!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 27, 2025
Hi there T D Dj TnT, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the usage of your new phone, and finding it so useful for a range of daily tasks, and that it operates like a laptop for your needs. Please, reach out ot us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Kristen
Verified Purchase:Yes
Love it!!! Definitely a good product..love it so much
Response from Samsung USBy R&R Team, May 28, 2025
Hi Kristen, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how m uch you lov eyour new device, and are finding it so good for your usage. We have provided a link to the full device manual to help you discover additional features like Galaxy AI, and also to the Samsung Support Team to address any questions one on one with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US