Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,589 Reviews)
Open Ratings Snapshot
Rating breakdown 19,589 reviews
5 Stars
16,888
4 Stars
2,115
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product. 
(
751 out of 883
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Great Phone
on April 3, 2025
Posted by: trdtaco808
[This review was collected as part of a promotion.] Samsung S25 Ultra is one of the best upgrades I did in a long time. Very easy to get use to new features and longer battery life. Excellent choice if your looking for a new android phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Samsung phone has exceptional features
on April 3, 2025
Posted by: Reggaemon1
[This review was collected as part of a promotion.] This device has super audio and video qualities. I use my device mostly for making YouTube, TikTok and Instagram videos. Also, I love the AI assisted phone call feature too. It helps in translating calls.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feels so advanced yet so simple at the same time!!
on April 3, 2025
Posted by: Dannyboii64
[This review was collected as part of a promotion.] I really like the audio eraser feature that it has. Since I like taking a lot of videos, sometimes I'll get videos with audios not so great. However with this feature it way easier to capture videos with the ideal audios
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As good as it gets !
on April 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has a massive screen, more internal memory, a powerful camera ( 100x zoom ) what more is there to do ??
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!
on April 3, 2025
Posted by: FilthyMcnasty
[This review was collected as part of a promotion.] Seamless action across apps! This phone is a powerhouse! I PHONE KILLER. I love my s25 ultra😁.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture
on April 3, 2025
Posted by: Dandrina
Expertise:Intermediate
I bought this phone on a referral and I wasn't happy with it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on April 3, 2025
Posted by: KHarding739
[This review was collected as part of a promotion.] I love this phone! It is so fast and smooth when scrolling. The picture quality is 100% better than my s23 ultra, the s25 ultra feels like a huge upgrade. Plus, the AI features are so good. And the new assistant I use it probably 10 times a day it just works much better than the old assistant (at least I dont find myself yelling at this on to get its attention and to get it to understand what I want. Totally a win for Samsung! I can't wait to see what the come up with next!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Software not done yet? Features missing!
on April 3, 2025
Posted by: jrh0
I hope normal Samsung customizing features will be added soon! There is no S-View flip case or functionality with 3rd party cases. (Samsung markets their own "flip" cases, but they don't flip!). The battery charge level is barely visible and the format can't be changed. And no more bluetooth stylus.
Response from Samsung USBy R&R TeamApril 10, 2025
Hi there Jrh0, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We understand that getting a new device can take time to align to your preferences, and discover the full capabilities. We have provided a link to the full device manual to help you with the settings, and to an article to hep you integrate the redesigned features of the S Pen in to your usage. Lastly, we have provided a link to the Samsung Support Team if you are ever interested in one on one assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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