Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,590 Reviews)
Rating breakdown 19,590 reviews
5 Stars
16,889
4 Stars
2,115
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This s25 ultra is amazing
on April 2, 2025
Posted by: 67627366
[This review was collected as part of a promotion.] I previously owned a Note 2, followed by an S21, and now the S25 Ultra. The absence of the S Pen was a significant drawback; I am pleased with its return.
It's light years faster then the 21.
There's so many new features. The audio erasure is pretty neat.
It's light years faster then the 21.
There's so many new features. The audio erasure is pretty neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on April 2, 2025
Posted by: Cees253
[This review was collected as part of a promotion.] The s25 ultra is hands down the best phone I've ever had. Seamlessly navigate through apps with ease, take Beyond stunning pictures. Smooth operation of the device but my favorite part is the stylus and how easy it is to use with the phone very impressed and pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimately won my heart
on April 2, 2025
Posted by: Susmi
Expertise:Expert
My favorite!! Switched from s23 ultra to s25 ultra.. s25 is ultimately smooth and heroic.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Phone That Punches Above My Expectations
on April 2, 2025
Posted by: DarthGramGram
[This review was collected as part of a promotion.] I am a bit of an Android power user, so that bit will bias my review. My previous phone was an LG v60, which I loved. After 5 years of dutiful service, I upgraded.
What an upgrade. The battery life is fantastic, even with my constant meddling and fidgeting with settings and apps that drain the battery like a horde of vampires. The screen is crisp and responsive to touch AND the S-Pen, which writes like a mini notepad on the lock screen (a very handy feature for those who forget things and need reminders). The camera(s) really surprised me - they perform very well in a very wide array of light conditions, and can zooooooom. The zoom is impressive beyond my expectations. The built in AI features at first were a bit of wasted space, but once I found their "niches" in my routines, it was very time saving. I also own a Galaxy Watch 7, so the synchronicity between the 2 is handy indeed. Sleep mode on both can be activated by the other, which is also nice.
All in all, it performs above and beyond my requests in a day, both reasonable and not. I highly recommend this device (as well as a nice case for it!).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on April 2, 2025
Posted by: Spen
Very disappointed that you took away the blue tooth s pen that what made the phone and can't do the aircommands either. Do better and bring it back.
Response from Samsung USBy R&R Team, April 3, 2025
Hey there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when features you have become so accustomed to and rely upon have been changed. We would love to help you with the redesigned features of the S Pen, and we have provided a link to an article for your convenience. We have also provided a link to the full device manual that will highlight the hand gestures and voice commands you can use for hands free control of your phone. We have lastly, shared a link to the Samsung Support Team to help you with any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung S25 Ultra.
on April 2, 2025
Posted by: Andresito58
[This review was collected as part of a promotion.] Since I have had my new Samsung Galaxy. S25 Ultra has simplified my life a little bit more. I use it to schedule all kinds of appointments. What are they going to come up with me on a daily basis? It helps me a lot when I get home and can rest, I watched a movie on this great screen that has a pretty fluid image. In my free data, I make the most of my cell phone to play and distract myself a little. I love his photo editing features with his new artificial intelligence. I love taking pictures that look like you were coming out. From a professional, I love my new Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The warrior S models
on April 2, 2025
Posted by: Dilmer
[This review was collected as part of a promotion.] I have been using Samsung S models from s9 up to date with the recent s25 ultra and i don't change it for nothing over the years every improvement every picture is been the best of all .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone period
on April 2, 2025
Posted by: JHDAVIS3
[This review was collected as part of a promotion.] Seamless actions ans exceptional speed. The camera is outstanding, as usual, and the addition of the image eraser is a game changer.
Value
5
Written by a customer while visiting Samsung US