Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,867 Reviews)
Rating breakdown 8,867 reviews
5 Stars
7,566
4 Stars
1,032
3 Stars
156
2 Stars
57
1 Star
56
78%of customers recommend this product.
(
270 out of
347)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Great phone
on June 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is great overall. I personally liked th3 S23 ultra design better but already got used to the new one and don't mind it. What I do miss is the Bluetooth pen, and the better 100x zoom the s23 ultra had. Samsung should definitely bring those back. Battery life needs improvement as my phone doesn't make it to 3pm without needing to be recharged. AI features are awesome but it we have to pay extra for them next year, not worth it.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi WhyGedoesntwork, thank you for your feedback on your Samsung Galaxy S25 Ultra. WE are happy to hear that you are pleased with the device overall, and we would be more than happy to help you resolve the frustrations you mention experiencing. We have provided links to articles to help you maximize the device battery, integrate the redesigned features of the S Pen into your usage, and discover the camera settings and features. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My first Samsung
on June 25, 2025
Posted by: Sidnyc
[This review was collected as part of a promotion.] Always been a fan of Samsung tech my job now affords me the ability to own a galaxy ultra the camera is remarkable and high definition especially when I'm emailing high definition pictures for work the touch screen is responsive and the processor is a"no pun intended " but ultra fast I'm still trying to get the hang of AI system but I love it as well
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5