Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(8,842 Reviews)
Open Ratings Snapshot
Rating breakdown 8,842 reviews
5 Stars
7,547
4 Stars
1,030
3 Stars
152
2 Stars
57
1 Star
56
78%of customers recommend this product. 
(
267 out of 344
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
The new squared off design is exactly perfect!
on June 23, 2025
Posted by: MrCobb
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and it’s easily the most advanced phone I’ve ever owned. What really stands out is Galaxy AI—it feels like the phone knows what I need before I even ask. Whether I’m scheduling work tasks, summarizing emails, or translating real-time conversations while traveling, Galaxy AI saves me time every day.
I use my phone for just about everything:
Streaming NBA games and Netflix in crystal-clear 8K
Gaming with buttery smooth graphics thanks to the 120Hz display and insane processing power
Photography for both work and family—the 200MP camera is next level
Video editing on the go with AI-powered tools that clean up footage automatically
And even school work for my kids when we’re helping with homework or running research
The battery life has been impressive too—I can stream, work, and game all day without having to top off until late evening.
The S25 Ultra isn’t just a phone—it’s replaced my laptop for a lot of my day-to-day. Between Samsung Notes, DeX mode, and Galaxy AI enhancements, I’m more productive with less effort. If you rely on your phone for both work and play, this one’s worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has become my best friend.
on June 23, 2025
Posted by: Sebastian
[This review was collected as part of a promotion.] With it I can do everything, from better the quality of a photo to removing annoying objects, it has become a companion of routines and exercises, all day it is aware of me and I really like that, everything I have at hand, which is the best thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the S25 Ultra
on June 23, 2025
Posted by: Chello
[This review was collected as part of a promotion.] I loved my S9+ but knew it was time for an upgrade. I have only had the S25 Ultra for a few days and am super impressed already. I am amazed at what it can do and how easy it's been to transition to all of its seriously upgraded features. I'm very excited to learn how to use the Galaxy AI technology. On the fence? Don't wait, just get it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone with some things that could be better
on June 23, 2025
Posted by: AWOLXREVIEWS
[This review was collected as part of a promotion.] The galaxy ai is ok. Don't really use it as much. The pictures are great but the S Pen didn't get better. Used to love using the S22 ultra pen to take pictures remotely. Really wish there was expandable memory spot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 23, 2025
Posted by: Sid8327
[This review was collected as part of a promotion.] Love the phone with the Samsung note touch. Hope the pen had Bluetooth
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life is awesome. Everything runs smooth!
on June 23, 2025
Posted by: Pumpingconcrete
[This review was collected as part of a promotion.] The galaxy ai definitely helps in searches online and very rarely does it not have the correct answer. Just waiting for the day that personal robots are cheap and every one has one! Especially for pumping concrete! I would love to tell a robot to do my work while I watch and get paid!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very far, sleek and now has rounded corners
on June 23, 2025
Posted by: Livel8veshop
[This review was collected as part of a promotion.] Overall I like this upgrade. The previous models hurt my palm due to sharp corners but this model fixes that.
Idk about AI but it DID help me twice for REALLY important documents. I'll have to explore it more.
Missing memory slot, not THAT much better over last year, lost Bluetooth S Pen function, but not bad overall.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Product is good but has some bugs
on June 24, 2025
Posted by: Luckys25
[This review was collected as part of a promotion.] Some times device is not working upto the mark and once screen became dark while using phone touch is not responding.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 24, 2025
Hi Luckys25, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you resolv eyour occasional frustration with the display of your device. We have also shared a link to the Samsung Support Team if you have questions or continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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