Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,666 Reviews)
Rating breakdown 8,666 reviews
5 Stars
7,400
4 Stars
1,012
3 Stars
147
2 Stars
54
1 Star
53
78%of customers recommend this product.
(
256 out of
330)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Great phone!
on June 19, 2025
Posted by: Mike12345
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone. Amazing battery life, it's fast, and doesn't heat up much.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ömer
Verified Purchase:Yes
I migrated from S22 Ultra. It is faster, I believe it has a few more detailed features which I have not yet been able to try. A lot more AI - it pops up almost everywhere. The screen, clarity, and it speed is visibly better than S22. Overall great device.
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery life ever
on June 19, 2025
Posted by: Carhbon
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been awesome so far. The Galaxy AI features actually make a difference—it learns how I use my phone and adjusts everything to run smoother, from apps to battery usage. The photo editing tools are super easy and smart too, which is great for quick fixes. What really surprised me, though, is the battery life. I can go a full day (sometimes more) without needing a charge, even when I’m using it a lot. Overall, it just feels like a really smart, well-rounded phone that keeps up with everything I need.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gur s
Verified Purchase:Yes
Camera quality is not good as it's advertised and also battery life.
Features
3
Response from Samsung USBy R&R Team, June 20, 2025
Hey Gur s, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your phone is to you, and wanting it to meet and exceed your expectations. We have provided links to articles to help you with the camera features of your device, as well as maximizing the battery life of your device. We have also shared a link to the Samsung SUpport Team if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ease and AI
on June 20, 2025
Posted by: Angelah53
[This review was collected as part of a promotion.] This phone is top of the line. I use it daily for everything. I especially love the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast charging and charge hold features
on June 20, 2025
Posted by: Nabu988
[This review was collected as part of a promotion.] Great phone comparison of other kind. It is good for everyday use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible camera 10x zooming and fake moon zooming
on June 20, 2025
Posted by: Houssam1980
Terrible camera zoom like the s23 ultra I have. I tried the 10x zoom on the S25 ultra and its blurry, unclear and out of focus and it ruined many many videos I try to take. ... I dont recommend Samsung anymore specially that they bluff people about the moon zooming and it turned out its a disgusting software trick and not an actual zoom!! .... shame on you and remove these 3 cameras and keep one because the rest two are not functional!!
Response from Samsung USBy R&R Team, June 20, 2025
Hello Houssam1980, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the different features and settings of your new camera on your device. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 20, 2025
Posted by: Abs25u
[This review was collected as part of a promotion.] Great product
Used for games and movies
And the AI just amazing
Used for games and movies
And the AI just amazing
Value
5
Written by a customer while visiting Samsung US