Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,660 Reviews)
Rating breakdown 8,660 reviews
5 Stars
7,394
4 Stars
1,012
3 Stars
147
2 Stars
54
1 Star
53
78%of customers recommend this product.
(
255 out of
329)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Amazing product with amazing upsides.
on March 3, 2025
Posted by: Sigmaboy
[This review was collected as part of a promotion.] I personally really enjoy the phone. I switched from my S21+ to the S25ultra, and it was an amazing switch. of course, with the app that Samsung has to switch devices. The transition was seamless. Also, the upgrades on this phone are like crazy. Compared to what I had previously like when it comes to the UI, I love the new UI. Um, with how the notifications and the everything else all the settings are separate. I love the Inclusion of the AI like I find myself countlessly God, I found myself in countless times using the AI when it comes to any questions. I just asked Gemini just random questions. And it gives me great responses every single time. The inclusion with AI is amazing. When it comes to like texts, how it will generate text based on what you do We normally say with the live call thing. Where it will write down in messages? What the other person says is amazing. The S Pen is great with the AI. Select and everything it was just amazing. And I love the phone so much. I'm, I'll recommend it to anybody who wants to get a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is an exceptional phone
on March 4, 2025
Posted by: BF184495
[This review was collected as part of a promotion.] I am so much happier with the product than I am its producer. I fully anticipated that I would love my new phone, and I do. Almost enough to justify the nightmare I've been put through by Sansung.
The "now brief" is a nifty feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 4, 2025
Posted by: Birlink50
[This review was collected as part of a promotion.] The phone is great, I love it
What i really want in this phone is a way to use Gemini in an easier way
What i really want in this phone is a way to use Gemini in an easier way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fine, not ULTRA
on March 4, 2025
Posted by: Badcritic
[This review was collected as part of a promotion.] The s25 Ultra i would have to say it feels like a half set up from last year's model. It is beautiful but the reason I joined samsung (it's experimentation. And not taking itself to seriously) is gone. The Ultra does not have everything possible packed i to one phone like it used to. Honestly I would say the Note 9 was the best example of a phone that did it all. This year:
No Bluetooth S pen
No silicon carbide battery
No fast charger in the box
No Bluetooth S pen
No silicon carbide battery
No fast charger in the box
The phone is amazing and it does everything right but it does not hold up to the Ultra title it has been given in my eyes. I have found myself considering other brands that are more experimental with their phones on occasion
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Badcritic, thank you for taking time out of your day to share your experience of your new Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and wanting to feel that you are getting the best possible usage every day. We have provided a link to an article to help you with the redesigned S Pen capabilties. We have also shared a link to the full device manual that will help you discover additional features like hand gestures and voice controls that can enhance your overall usage every day. We have lastly, shared a link to the Samsung Support Team to offer one on one assistance if you ever have questions about any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ai with cool features
on March 6, 2025
Posted by: Deepu7
[This review was collected as part of a promotion.] I cannot use ai l Iike Jarvis with most powerful processors, it helps me analyze my daily task, with this my samsung watch helping me to keep my health track
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone
on March 7, 2025
Posted by: Fastride7
[This review was collected as part of a promotion.] Going from a s20 phone to a s25 ultra is amazing by far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I’m using Galaxy phones about 10 years ago I haapp
on March 10, 2025
Posted by: NajibullahKhalilzoi
[This review was collected as part of a promotion.] I’m using Samsung galaxy’s for more than 10 years it has very good options and it’s very easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone calling has issues!!
on March 10, 2025
Posted by: Not2Happy
[This review was collected as part of a promotion.] The phone itself is great, but the phone feature is horrible. No matter if a make a call or a call comes in, it's like a reverberation, cut-out, or echo sound. Checked with my phone provider and nothing seems to be a problem on that end. Will contact Samsung directly.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Not2Happy, thank you for sharing your experience with your Samsung Galaxy S25 Ultra. We completely understand that your phone calls are important to you every day. We have provided a link to the Samsung Support Team for your convenience. You can work with our team of experts directly through chat to help determine where this occurance may be stemming from and work towards a resolution with you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US