Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,456 Reviews)
Rating breakdown 8,456 reviews
5 Stars
7,227
4 Stars
988
3 Stars
140
2 Stars
51
1 Star
50
78%of customers recommend this product.
(
239 out of
306)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This phone is awesome
on June 12, 2025
Posted by: B4green
[This review was collected as part of a promotion.] The Ai is great ,love bixbi and Gemini it help me when I need to look things up or have any question , short cut to where I want to ho on my phone. It help navigate my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 12, 2025
Posted by: Wildbill
[This review was collected as part of a promotion.] The software is unbelievable.It is very fast and it is so much better than my old device ilove.
The stylist and the feel of the phone is great as well.Just the right size not too big not too small
The stylist and the feel of the phone is great as well.Just the right size not too big not too small
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is awesome but the best is yet to com
on June 12, 2025
Posted by: WildflowersTreasures
[This review was collected as part of a promotion.] Samsung has always been by far my "go to" choice for phone buying! Ever since the first touch screen phone came out and more companies surfaced and a bigger selection of models from those different companies and then each model had so many different features available. I have used nearly ever brand out there snd Samsung was the the very last one I resorted to nearly 20+ years ago, and it will be the last one that I ever have. I will never switch or try another brand other than Samsung ever again because they are truly the most awesome brand phone ever made. All the ones that I have previously owned have all been fast, reliable, durable, and have had so many unremarkable features. But none have yet to compare to my current phone, the Samsung galaxy s25 ultra. It has such amazing digital picture quality and sound, lightning fast speed, super incredible fast charging capability and the battery last forever even when using high drainage apps. It has so much to offer. But I know that with my past experience with Samsung phones, no matter how awesome this phone model is, the best is still yet to come and will always be that way because the next version is always going to be better than the previous and the makers of Samsung phones will never stop delivering the best most highest quality phones available on the market today.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Perfect
on June 12, 2025
Posted by: Vee087
[This review was collected as part of a promotion.] I love the Galaxy AI on this device. The screen is big enough for me to watch movies and play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 12, 2025
Posted by: ISGIONOTGEO
[This review was collected as part of a promotion.] Galaxy ai is awesome I love the new s25 ultra everything is better I had 21ultra and its a big change will definitely keep for 2 years and change at 27 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, battery too small
on June 12, 2025
Posted by: BobW
I like the phone a lot, but Samsung is falling behind in the battery race. Their obsession with making thin phones leads to continuously inadequate batteries. I'll see what happens on the S26, but I think after 10 years I might give up on Samsung's superior software and jump to Oneplus because of their battery improvements.
Response from Samsung USBy R&R Team, June 13, 2025
Hi there BobW, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important lasting battery with your device is to you every day. The intelligent nature of the battery means it should maximize after a short period of usage and adjustment to your specific consumption. We have provided links to troubleshooting guides if this is not your experience. We have also shared a link to the Samsung Support Team if you ever believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but Glitches
on June 12, 2025
Posted by: MrWaffles
[This review was collected as part of a promotion.] Great phone never had any issues using Samsung phones however if you have roughly 15 apps or more open the phone slows down drastically and I have had it where it freezes up entirely I typically have 5 apps open but there has been a few times where I have had tops 20 open at one time in the background.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my Ultra!
on June 12, 2025
Posted by: Peterk02126
[This review was collected as part of a promotion.] I absolutely love my Ultra and the updates Samsung has made from the 24 Ultra I had before. It's faster, better looking and more comfortable to hold.
Value
5
Written by a customer while visiting Samsung US