Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,611 Reviews)
Rating breakdown 19,611 reviews
5 Stars
16,902
4 Stars
2,118
3 Stars
355
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
767 out of
899)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
2
Scratched screen in less than a month
on March 17, 2025
Posted by: Chase7612
[This review was collected as part of a promotion.] The phone itself isn't bad. The now brief thing is nice with the calender feature but what's really disappointing is from just putting it in my pocket with nothing else in my pocket the screen is already scratched... so much for claiming to have such an advanced screen cant even resist pocket lint?!? AI is nice when it works but for being so advanced it's funny you cant change the activation word from bixby or hey google... Just a bunch of smoke and mirrors from what I see not much actual advancements.
Value
2
Response from Samsung USBy R&R Team, March 18, 2025
Hi there Chase7612, thank you for sharing your experience of the Samsung Galaxy S25 Ultra with us. We are happy to hear you are finding the phone itself to be a positive usage experience every day. We understand how important the durability of your device is to you, and if you are concerned we do have screen protectors available to provide you the additional peace of mind. We have also provided links to the full device manual to assist you in maximizing your usage and aligning the settings to your preferences, and to the Samsung Support Team to answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best performance
on March 17, 2025
Posted by: Omer4489
[This review was collected as part of a promotion.] Been using it for 2 months now no lags nothing good quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE OVERALL
on March 17, 2025
Posted by: Lesslee
[This review was collected as part of a promotion.] I have always loved Samsung phones, now I order the S25ultra and it fascinated me, the only thing that remains a little bit is that they removed the Bluetooth from the Spen.
Other than that the phone is excellent 👌🏻
Other than that the phone is excellent 👌🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Robust Powerhouse
on March 17, 2025
Posted by: Renshark
[This review was collected as part of a promotion.] This is my first Samsung Galaxy Ultra and will not be my last. The build of the device feels robust and premium. The seamless actions across multiple apps is convenient and efficient. I love the new Now brief and the new features such as Audio Eraser. Battery life is amazing and the camera is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely in love
on March 17, 2025
Posted by: Plannerbabe
[This review was collected as part of a promotion.] I absolutely love this phone and everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything Plus Some!
on March 17, 2025
Posted by: Skarrr
[This review was collected as part of a promotion.] One of the most important things for myself in a phone is battery life. I use my device for absolutely everything from daily task, to editing photos. The battery and software keeps up with my daily needs.
The second most important feature for myself is the camera. You can not go wrong with the S25 Ultra. Clear crisp photos, and the smooth zoom is absolutely chefs kiss! I can not wait to continue to learn all the new features this device has to offer!
The second most important feature for myself is the camera. You can not go wrong with the S25 Ultra. Clear crisp photos, and the smooth zoom is absolutely chefs kiss! I can not wait to continue to learn all the new features this device has to offer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on March 17, 2025
Posted by: Naruko
[This review was collected as part of a promotion.] All the improvements they made, and some new features I thought I would never use, made the phone more of an everyday phone. The fast response and ease of use are a big part of a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone series keeps getting even better!
on March 17, 2025
Posted by: SyntheticEvil13
[This review was collected as part of a promotion.] Samsung has done it again. With the release of the Galaxy S25 Ultra, the company has redefined what a flagship smartphone can be, pushing boundaries in AI, display technology, camera innovation, and raw performance. If you thought last year’s S24 Ultra was impressive, the S25 Ultra takes things up another level, making it a serious contender for the best smartphone of 2025.
Packed with cutting-edge AI capabilities, an upgraded camera system, an even more stunning display, and next-gen performance, this is a device that isn’t just keeping up with the competition—it’s leaving them behind. Let's dive into everything that makes the S25 Ultra an absolute powerhouse.
---
AI Takes Center Stage: The Smartest Phone Yet
One of the biggest talking points of the Galaxy S25 Ultra is Samsung’s AI-driven experience, which goes beyond just making simple tasks easier—it anticipates, adapts, and enhances the way you use your phone. Samsung has deeply integrated AI into the phone’s core functions, resulting in a device that feels more intuitive, faster, and more helpful than ever before.
AI-Powered Performance Boost
Samsung has optimized the Exynos 2500 (or Snapdragon 8 Gen 4, depending on your region) with AI-driven efficiency, ensuring that power consumption is smarter and more balanced. Whether you're gaming, multitasking, or pushing the phone to its limits, AI actively adjusts resources to maximize performance while
Value
5
Written by a customer while visiting Samsung US