Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Samsung never disappoints
on February 23, 2025
Posted by: IslandGirl808
[This review was collected as part of a promotion.] Samsung devices are always superior in quality. Smart Switch makes it so easy to transfer everything from one Samsung device to another along with having Samsung Cloud and Google as an added sense of security to backing things up. Features always have upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Peak phone design
on February 23, 2025
Posted by: TwinsFan
[This review was collected as part of a promotion.] Really enjoying the overall design of the Galaxy s25 Ultra. The anti reflective, flat screen, with slightly rounded corners make it a joy to use. The new audio eraser is great too for cleaning up videos shot in windy settings. The only major improvement I'm still hoping to see in the future is a better camera for natural looking shots with a faster shutter for less blur on moving subjects.
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hi there TwinsFan, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the features of your new device, and finding fun ways to use it every day. We have provided a link to an article to help you with the occasions where your photos are coming out a little blurry. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
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Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone is so cool
on February 24, 2025
Posted by: Thebestw
[This review was collected as part of a promotion.] I love it the picture s are incredible. You have to get it you will love it too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 24, 2025
Posted by: Leopride
[This review was collected as part of a promotion.] Nice upgrade
Really liking the design of the S25 Ultra, coming from an S21 Ultra (preorder) which was nice also, but this feels more premium. The cameras are very good as well, best in a phone I think at the moment.
My first impression is that it doesn't feel or look as nice as my old phone, which was a beautiful shade of blue, but I feel my old phone, despite being a lesser model, looked and felt more premium. The phone is seamless across apps. The new now brief system is convenient. The audio eraser is really useful too.
Really liking the design of the S25 Ultra, coming from an S21 Ultra (preorder) which was nice also, but this feels more premium. The cameras are very good as well, best in a phone I think at the moment.
My first impression is that it doesn't feel or look as nice as my old phone, which was a beautiful shade of blue, but I feel my old phone, despite being a lesser model, looked and felt more premium. The phone is seamless across apps. The new now brief system is convenient. The audio eraser is really useful too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This time i feel the change and i love it
on February 24, 2025
Posted by: Mido25
[This review was collected as part of a promotion.] There is nothing to say much
I just love my samsung
And yeah samsung keep going with always new future
I just love my samsung
And yeah samsung keep going with always new future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features! Glad I switched to Samsung!
on February 25, 2025
Posted by: Phonoholic
[This review was collected as part of a promotion.] So glad I decided to switch to Samsung. The seamless actions across apps are great! I'm extremely happy to be a new Samsung user!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on February 25, 2025
Posted by: Loviatar
[This review was collected as part of a promotion.] seamless actions across apps gaming and streaming 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life
on February 25, 2025
Posted by: Cherokeendn
[This review was collected as part of a promotion.] I know it has really fast charging but I only get around 12 hrs out of the battery my s23 lasted me all day till I went to bed.
Value
4
Response from Samsung USBy R&R Team, February 25, 2025
Hey there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We understand how valuable the all day battery life of your device is to you usage and enjoyment every day. This device is designed to have the b attery life increase with continued usage and adjustment to your specific usage. If this is not your experience, we have provided a link to a few articles to help you maximize the battery life of your device. Lastly, we have provided a link to the Samsung Support Team if this experience continues, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
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Written by a customer while visiting Samsung US