Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,604 Reviews)
Rating breakdown 19,604 reviews
5 Stars
16,897
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
762 out of
894)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
Great phone but No s-pen Bluetooth or SD expansion
on March 17, 2025
Posted by: PHILLYhrtThief
[This review was collected as part of a promotion.] Great Product minus the Things important to my lifestyle
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there PHILLYhrtThief, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are initally pleased with the enhanced features and capabilities of your new phone. We would love to help you with the features you mention causing frustration. We have provided links to an article to help you with the capabilities of the redesigned S Pen, and to the full device manual that will help you with hand gestures and voice commands you can use for hands free control of your device. If you are finding the storage capacity to be insufficient, we do have cloud based storage expansion options available to help you keep all of your data and media, with the added bonus of access to your data across your ecosystem of devices. We have lastly, provided a link to the Samsung Support Team to help with this feature, or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 17, 2025
Posted by: QueenLeo92
[This review was collected as part of a promotion.] Best samsung phone i own..im happy with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the experience
on March 17, 2025
Posted by: Pm1919
[This review was collected as part of a promotion.] I love my new phone , the caracteres is amazing..... .......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
THEY MESSED UP THE PEN
on March 17, 2025
Posted by: Alpha2Data
[This review was collected as part of a promotion.] I have an S24 Ultra 512gb and I love it but I was drawn to the S25 until I spoke with friends who bought it and ALL are very unhappy with the change to the pen wand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than expected
on March 17, 2025
Posted by: Cryogenicstudios
[This review was collected as part of a promotion.] I really like the seamless activities across apps, I use my phone for the AI features, taking amazing photos and playing music. Being able to use AI to ask questions, schedule events, make lists, or automate tasks across apps makes things easy. The s pen is handy when needing to take notes or use ai functions on pictures.
The battery life is amazing, and I get solid 2 days off one charge. Very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brand New
on March 17, 2025
Posted by: Letsgo
[This review was collected as part of a promotion.] I just got a great deal on the S25 ultra. I haven't used it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it but miss the Bluetooth S Pen
on March 17, 2025
Posted by: JMiller
[This review was collected as part of a promotion.] I switched from my Galaxy Z Fold 6 to the Galaxy S25 Ultra and I absolutely love it I've missed a regular form factor phone and wanted to switch back not to mention how Big the display is. The only gripe I have about it is how they took away the Bluetooth S Pen features which I used to use a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Replaced My S23 Ultra
on March 17, 2025
Posted by: JazzLovesS25
[This review was collected as part of a promotion.] I recently bought a Galaxy S25 Ultra to replace my S23 Ultra. The S23 was amazing, but the S25 is way better. Yay! LOVE IT!
Value
5
Written by a customer while visiting Samsung US