Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,087 Reviews)
Rating breakdown 8,087 reviews
5 Stars
6,905
4 Stars
945
3 Stars
137
2 Stars
51
1 Star
49
77%of customers recommend this product.
(
217 out of
282)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Loving my new galaxy s25 Ultra ai is great and gem
on June 4, 2025
Posted by: Skrl07
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra. I'm really impressed with all its AI features and I use Gemini every day. The camera is top-notch and the screen is amazing. The battery life is excellent, and it charges super fast with the fast charger. Plus, the phone just works so well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Terrible battery life
on June 4, 2025
Posted by: Judy
from Dalton, GA
Expertise:Intermediate
Love the features of the phone. My problem is the battery life. If I use it very much it only lasts half a day until I have to charge. Surely there is something that can be done to rectify this. I could easily give this phone 5 stars if the battery could keep up with my s24
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, June 5, 2025
Hi there Judy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the lasting battery life of your device is to you every dayand a vital part of your continued usage and enjoyment. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this frustration continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 4, 2025
Posted by: Broxolm
[This review was collected as part of a promotion.] My s25 ultra replaced my work laptop for my mobile business needs. It's such a great device that I can't even imagine using anything else. I show off the Galaxy AI to all my friends and coworkers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence at it's greatest
on June 4, 2025
Posted by: Ljsilva24
from Syracuse, Utah
Expertise:Intermediate
I am convinced the engineers at Samsung must have harnessed the power of a supernova to create this masterpiece. The Galaxy S25 Ultra doesn’t just take photos—it captures the very essence of reality itself and stores it in a 200MP vault of pure brilliance. The battery? It might actually be powered by fragments of Thor’s hammer because it lasts longer than my willpower at a buffet. And the speed? I suspect there's a tiny quantum computer inside, breaking the laws of physics just to load my apps before I even think about opening them.
If aliens ever visit Earth, this will be their first request....Forget world peace, they’ll just want a Galaxy S25 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 4, 2025
Posted by: Stef28
[This review was collected as part of a promotion.] OMG! The battery life is just amazing! My previous phone lasted a day, but the S25 Ultra gives me 1.5 days with 3.8 hours of SOT, and I still had 20% battery left. This is with adaptive refresh rate + 80% brightness + QHD + Dual Sim + (Data + Wifi) always turned On.
I’m docking points because of the lack of a charger in the box and no true fast charging. Fast charging is like a 120Hz display—you don’t think you need it until you’ve used it. My old phone charged 45% in 10 min and 100% in 35 min, whereas the S25 Ultra takes 30 min to reach 70%. Also IA is a life changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra has the best processor and video quality
on June 4, 2025
Posted by: Houston
[This review was collected as part of a promotion.] Samsung s25 ultra has the best performance for videos games and to take videos and photos
Value
5
Written by a customer while visiting Samsung US
Posted by: Miguel
from California
Expertise:Intermediate
Verified Purchase:Yes
The phone has been great. Battery lasts way longer than my Note 20 Ultra. Very fast at opening the applications. I did not realize I was having issues with my other phone until I got this one. I thought it was the connections to Ford Sync, and other speakers around the house. The Dual SIM is working great. Love the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy products
on June 4, 2025
Posted by: Meeklo
[This review was collected as part of a promotion.] Great phone we just need to continue to update AI Gemini is the best
Value
4
Written by a customer while visiting Samsung US