I thought this would be a bigger screen and better phone than my Samsung Galaxy S24FE but it isn't just more expensive!! I should have just stayed with my old phone. If you're thinking of upgrading this is not an upgrade this phone is cheaper feeling and operates like a phone you'd get for free if you go to Cricket!!! I'm not impressed!!
No, I would not recommend this to a friend.
By Samsung, March 17, 2026
Hi Robert Wike, thank you for your feedback on your Samsung Galaxy S25+. We know how disappointing it can be when you have a device that is not operating as intended or expected. Without knowing the details of your experience with this device, we recommend reaching out to our team of experts through chat for assistance in troubleshooting and resolving your frustrations with your device for the best possible experience with your phone. We appreciate you being a Samsung customer. -Elizabeth
Great product! ....still getting used to the upgrade.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, January 30, 2026
Hey there, thank you for sharing your feedback on the Samsung Galaxy S25+. We’re excited to know that you’re enjoying your device and finding the upgrade worthwhile. It’s normal to take some time getting used to all the new features, and we’re here to help if you have any questions or tips you’d like to explore. Your satisfaction means a lot to us, and we hope the device continues to enhance your experience every day. Thanks for being part of AT&T family, we look forward to hearing more about your experience with your new Galaxy device!
It was no improvement over my previous phone, and makes all same mistakes.
No, I would not recommend this to a friend.
By Samsung, January 13, 2026
Hi Yanki, we appreciate your feedback on your Samsung Galaxy S25+. We know how valuable your phone is to you every day, and wanting specific features, and to feel that you've had a good upgrade with a new device. We are always happy to assist our customers with any frustrations they are experiencing with their chosen device. Without knowing the details of your experience, please reach out to our team of experts through chat for all options available to you for resolution. We appreciate you being a Samsung customer. -Elizabeth