Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,973 Reviews)
Open Ratings Snapshot
Rating breakdown 3,973 reviews
5 Stars
3,332
4 Stars
514
3 Stars
71
2 Stars
25
1 Star
31
83%of customers recommend this product. 
(
118 out of 143
)
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Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Customer Rating
5 out of 5
5
This phone does almost anything!
on March 31, 2025
Posted by: Magicphone
[This review was collected as part of a promotion.] So I got this a little over a month ago, and it has not disappointed. You can do literally almost anything you would on a laptop on the phone. AI features make responding to an email in a polished professional tone easy as could be. The "now brief" gives you quick simple info like your to do list first things, and tells you how many steps and things you done so day at night. It's a smooth easy touch screen, and phone is thin and slick. I love it, I use it for everything you can think of all day every day and not once had it die on my at an in opportune time, and even if it's super low the ultra battery saver takes you from minutes to hours. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The product hangs. Battery overheats
on June 18, 2025
Posted by: Sheedstall1
[This review was collected as part of a promotion.] Galaxy AI is not as useful
I use this phone to stream movies, videos and dat to day use like phone calls etc.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 19, 2025
Hi there Sheedstall1, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you, and needing the ability to have comfortable prolonged usage. We have provided a link to a troubleshooting guide to hel;p you with the temperature of your device. We have also shared a link to the Samsung Support Team to help any questions you may have about the usage of features like Galaxy AI. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not what expected
on December 5, 2025
Posted by: Borichula
[This review was collected as part of a promotion.] GALAXY A1 REALLY IS CONFUSING. I WANTED THE SP25 ULTRA BUT HAD TO GET THIS ONE
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 8, 2025
Hey Borichula, thank you for your feedback on your Samsung Galaxy S25+. We know that upgrading to a new device can come with a bit of a learning curve that can cause frustration as you discover the full capabilities, and best align the settings to your preferences. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you with your exploration, alignment, and answering questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ai feature and smooth to operate
on February 17, 2025
Posted by: Pdee84
[This review was collected as part of a promotion.] Lots of food things like smoother then old s23 and s24. May be due to additional ram . New oneui is much better. Battery life is good. Got few chargers as a part of samsung credit as well. AIfeatures are superb.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Audio eraser works !
on February 17, 2025
Posted by: Hasimkucukhoki
[This review was collected as part of a promotion.] So far phone works really good, no issues yet, i tested audio eraser and i like it a lot, works good, i also use now brief and its a nice new feature, battery life is on par with my old S23+ and S24+ i had before this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable,great picture, lots of options for anyone
on February 24, 2025
Posted by: Pablo7414
Galaxy is my favorite by far hands down I recommend Galaxy to anyone 💜
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone overall
on February 25, 2025
Posted by: spark21
[This review was collected as part of a promotion.] The new ai features such as object eraser, Gemini, interpreter are useful and function really well.
There are still some glitches here and there such the audio still playing even though I close the instagram app. Also, I don't like the fact that the alarm icon doesn't show anymore by the battery icon on the top bar unless I draw down the notification bar. Because of this sometimes I can't tell if I set up an alarm or not.
Otherwise, the design is pretty slick, although there is not much difference from the previous one, and the phone runs really well overall.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung phone and features, good sounds,
on February 25, 2025
Posted by: Shelly
[This review was collected as part of a promotion.] Love all Samsung products, great features
Long battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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