Best Buy - Samsung - Galaxy S25+ 512GB - Navy (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S25+ 512GB - Navy (AT&T)

Average customer rating

4.8

(3,969 Reviews)

Rating breakdown 3,969 reviews

5 Stars

3,329

4 Stars

513

3 Stars

2 Stars

1 Star

82%of customers recommend this product.

(

116 out of 141

)

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Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (AT&T)

Customer Rating

Love the feel

on February 18, 2025

Posted by: Rem567

[This review was collected as part of a promotion.] The look and feel of the galaxy s25+ is truly amazing. I upgraded for my mom from my s22+ and shes obsessed with it. She loves the seamless action across apps and she loves that she gets daily now brief on her phone.

Value

Written by a customer while visiting Samsung US

Customer Rating

This phone is horrible I paid 1000 for it and I to

on October 10, 2025

Posted by: JUNIOR

[This review was collected as part of a promotion.] Horrible phone I've had nothing but a terrible experience with this phone

Value

Response from Samsung USBy R&R Team, October 14, 2025

Hello Junior, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We know how frustrating it is when you have a new device that is not functioning as intended or expected. We would love to assist you in resolving your frustrations, and helping you have the best possible experience with this device. Without knowing what features of your device are causing this frustration for you, we have provided a link to the Samsung Support Team. They can work with you directly through chat to assist you with any and all options available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

Do not buy this.

on February 10, 2025

Posted by: Pots

Expertise:Expert

Let's start with what this isn't: in no way is it an upgrade from its predecessor. It isn't even an upgrade from its predecessor's predecessor.

In it at least one way, it's a massive downgrade. For some reason the ability to customize individual app notification sounds has been removed from the OS. If the apps themselves had this feature built in this wouldn't be an issue, but few of them do. As a result, the default system notification sound is the notification sound for everything. Want to make sure the app that tells you when your prescription is ready at the pharmacy sounds different from the one that tells you your laundry is done, because some things are more important than others? You can't. Everything sounds the same.

Making matters worse, when I transferred the settings from my old phone, all of my custom notification sounds were removed. Not replaced with the system notification sound, removed entirely. Replaced with silence. Every single app I set up a custom notification sound for now has no notification sound.
and of course there's no way to set one up anymore.

I don't know if this was something Google decided to do with Android 15, or if it's something Samsung decided to do with One UI. If Samsung did it and they don't fix it, this is my last Samsung phone, ever. If Google did it, then I'm done with android. This is an enormous step backward in usability, and I can't believe somebody thought it was a good idea.

Don't buy this phone. In fact, it's probably best not to buy any phone with One UI 7 or Android 15. Find a nice used phone or an older model instead.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, February 10, 2025

Hi there Pots, thank you for your feedback on your new Samsung Galaxy S25+. We understand that upgrading to a new device can come with a learning curve and cause frustration as you work towards aligning the settings to your preferences. We have provided a link to the full device manual to assist you with this discovery. We have also shared a link below to the Samsung Support Team to help you one on one in aligning the settings to your needs. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US

Customer Rating

Pro

on April 29, 2025

Posted by: Snoop

Happy with app that i sm able to upgrade my phone!

Response from Samsung USBy R&R Team, April 30, 2025

Hi Snoop, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear how pleased you are with the usage of your device, and that you are so pleased with your upgrade. We hope you'll reach out to us again in the future any time you have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US

Customer Rating

Trash

on September 28, 2025

Posted by: I hate this phone

from Doesn't matter

Expertise:Expert

Worst phone I've ever bought! Do not buy! Pure trash! A brick is more functional than this phone

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, September 29, 2025

Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+. We know how disappointing it can be when your device is not operating as intended or expected. Without knowing the specific features that are causing frustration for you, we have provided a link to the Samsung Support Team. These experts can offer assistance directly through chat to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Samsung is the best!

on April 21, 2025

Posted by: Apollo

from Alabama

I'm enjoying my new phone,great service, great phone, great AI, and great CS.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, April 22, 2025

Hey Apollo, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing that you are so pleased with the capabilities, Galaxy AI, and usageo f your new phone. We have provided a link to the Samsung Support Team for your convenience. This team of experts can offer one on one assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Samsung s25+

on March 1, 2025

Posted by: TaylorC

[This review was collected as part of a promotion.] I love Gemini and the phone is super fast. I like all the features as well.

Value

Written by a customer while visiting Samsung US

Customer Rating

The new S25+ is an excellent phone

on February 13, 2025

Posted by: MomarB

[This review was collected as part of a promotion.] My new Galaxy S25 plus is my favorite phone from the Galaxy line. The audio eraser feature is a nifty new tool. Thanks samsung.

Value

Written by a customer while visiting Samsung US

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