Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Average customer rating
4.8
(3,969 Reviews)
Rating breakdown 3,969 reviews
5 Stars
3,329
4 Stars
513
3 Stars
71
2 Stars
25
1 Star
31
82%of customers recommend this product.
(
116 out of
141)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Customer Rating
1
No memory card
on May 26, 2025
Posted by: Nomoresamsung
from Massachusetts
Expertise:Intermediate
No SD card slot? Just another way of ripping off their customer based. Sure, they have cloud storage...for more money
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 28, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand that some customers do need additional storage than comes installed on the device. The removal of the micro SD card is an effort to increase the durability and water resistance capabilities of the device. The usage of cloud based storage also allows you to access your media across all of the devices in your ecosystem. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Simple Clean Fast
on June 26, 2025
Posted by: Enri258
[This review was collected as part of a promotion.] Galaxy Ai is simple fast and very helpful, the system flows beautifully. The battery life is quite pimpressive lasting for sometimes a day and a half for someone who uses their phone constantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new phone. I have always been a Samsung Galaxy fan and I love my S25+. It has more storage space than my S21 had and the processing is so much faster. The camera awesome as well as the effects and the editing capabilities when using the camera and editing and combining pictures and videos. You can even put music and create a reel. The sound is good also. The screen is sharp. I am definitely happy I purchase the S25+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bummed galaxy owner
on July 12, 2025
Posted by: Fozzy
Really bummed you kept out the blue tooth s pen. Shouldn't matter if it cuts down on cost or if some users dont use it. That was a big feature of the phone and just to have that feature put it in it own category for the phone. Very disappointed and probably will wait now on a new one. Bring it back!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: B Tab
Verified Purchase:Yes
Slow brand new phone everything is low like old phone
Performance
1
Value
1
Response from Samsung USBy R&R Team, October 10, 2025
Hi there B Tab, thank you for your feedback on your Samsung Galaxy S25+. We know how important your phone is to you, and how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a few articles to help you adjust the refresh rate, and maximize the speed of your phone. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Quality is 💯
on February 25, 2025
Posted by: Peteypablo
This is one of the best phones I ever owned and recommend it to anyone
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on April 8, 2025
Posted by: Disenchanted
Keeps dropping calls, calls over a minute will be dropped randomly. Turning phone in and canceling service for a dependable phone. 17 tries to pay a bill, 6 calls to customer support, 7 calls to Verizon and still not resolved. Over it.
Response from Samsung USBy R&R Team, April 9, 2025
Hi there Disenchanted, thank you for your feedback on your Samsung Galaxy S25+. We understand how important your phone calls are to you every day, and we would love to help you with this experience in any way we can. We have provided a link to a troubleshooting guide to assist you at your convenience. We have also shared a link to the Samsung Support Team and your warranty information to assist you further. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
Customer Rating
1
No mobile network option to 4g or lte
on April 24, 2025
Posted by: Unhappy costumer
Expertise:Expert
No option to change mobile network. Mandatory 5g only!!! All functions as a must, can't uninstall. Run away that's why all the cellphone providers gives you free! Nothing good is for free in this world
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 25, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how important the ability to customize your device to your preferences is to you including the connection to your carrier. We have provided a link to an article to assist you with the connection options. Without knowing the additional features or functions you are experiencing frustration with, we have provided a link to the Samsung Support Team to offer one on one assistance at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US