Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,969 Reviews)
Open Ratings Snapshot
Rating breakdown 3,969 reviews
5 Stars
3,329
4 Stars
513
3 Stars
71
2 Stars
25
1 Star
31
82%of customers recommend this product. 
(
116 out of 141
)
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Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Customer Rating
5 out of 5
5
Sleek and nice looking device!
on March 6, 2025
Posted by: TechGuru
[This review was collected as part of a promotion.] This phone is probably the best Galaxy yet. With elegant designs to seamless actions across apps. The camera is perfection at its finest. Every portion of this Galaxy phone is user friendly. No matter what you use it for this device is for you weather your a delivery driver using maps or you are a blogger. I give it 5 stars way to go Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera
on March 29, 2025
Posted by: Kels21
[This review was collected as part of a promotion.] Love the camera on the s25 plus. Took a picture of the moon and it looked like I took it from a telescope
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI is the best!
on April 6, 2025
Posted by: Nata100500
[This review was collected as part of a promotion.] I'm very excited with new Galaxy AI. I use it every day for my business and fun. The battery and memory are great too.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Nata100500, thank you for your feedback on your Samsung Galaxy S25+. We love hearing how much you are enjoying the usage of Galaxy AI features for your personal and professional needs. We have shared a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bill of goods
on May 22, 2025
Posted by: AIwho wants this
from California City, CA
Expertise:Intermediate
Verified Purchase:Yes
For one, its absurd how little is paid out for the phone exchanged for the new phone. For two, the S25+ has battery charging issues. For three, the AI is useless. Four, don't preload a phone with Its a downgrade. I'm looking forward to my next phone, which for the first time in well over a decade may not be the next Samsung.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 23, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your new phone is not meeting your expectations. We would love to help you troubleshoot the charging, and explore the amazing capabilities of your phone, and integrate them in to your usage. We have provided links to articles to help you with the battery, and to the full device manual for the additional features. Lastly, we have provided a link to the Samsung Support Team to offer one on one assistance if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Suxs big time not worth 1k
on June 2, 2025
Posted by: Djbrian35758
[This review was collected as part of a promotion.] Not enough memory alwats wanting more money to just add photos or music. Battery life sucks!! Once I paid it off it went down hill quick
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 9, 2025
Hi Djbrian35758, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you every day, and needing specific features and capabilities with your device. We have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to offer assistance if you want to explore storage expansion options to keep all of your important photos, videos, and music. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overpriced for what you get
on November 17, 2025
Posted by: KettuFireFox
[This review was collected as part of a promotion.] The Galaxy AI feature does a great job enhancing close pictures of animals, but it doesn't make up for the low quality camera for any shots that require zooming. Removal of micro SD slot is a huge disappointment after upgrading from the S9+. The Snapdragon 8 cpu is very impressive, but not providing a 4k display and only having 12/50mp camera on a $1,000+ is disappointing.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 17, 2025
Hey there KettuFireFox, we are grateful for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the ways you can use Galaxy AI to enhance your favorite pet pics. We have provided a link to an article to help you with additional camera features and settings to capture the same quality regardless of the object or distance away. We have also provided a link to the Samsung Support Team to assist you if you are finding the storage of your device to be insufficient and you would like assistance with expansion options, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from 22+
on February 26, 2025
Posted by: AG77555
[This review was collected as part of a promotion.] Seamless actions across apps, downloads are in a blink of an eye, feels great in hand. It's slightly bigger than the 22+ so the split screen is more convenient. Love everything about the phone, especially the color, the blueblack is GORGEOUS. Pictures don't begin to do it justice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless Transitions and Ai integration!
on February 9, 2025
Posted by: Crossede
[This review was collected as part of a promotion.] Experiencing seamless transitions between apps and features enhances mobile productivity. The integrated AI anticipates needs, creating a truly personalized experience. This device elevates daily tasks with its intelligent assistance. It's remarkable how smoothly everything operates, making even complex operations feel effortless. This level of performance sets a new standard for mobile technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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