Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Average customer rating
4.8
(3,969 Reviews)
Rating breakdown 3,969 reviews
5 Stars
3,329
4 Stars
513
3 Stars
71
2 Stars
25
1 Star
31
82%of customers recommend this product.
(
116 out of
141)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Customer Rating
5
Best model yet
on December 3, 2025
Posted by: SuperSamfan
[This review was collected as part of a promotion.] I've been using Samsung products forever now and they keep getting better.
Not a big fan of various AI models but Galaxy AI is actually useful, ESPECIALLY in regards to camera and photo editing!
Phone is smooth and snappy... battery life is amazing compared to my previous model (Note 20 ultra 5g).
Not a big fan of various AI models but Galaxy AI is actually useful, ESPECIALLY in regards to camera and photo editing!
Phone is smooth and snappy... battery life is amazing compared to my previous model (Note 20 ultra 5g).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on December 5, 2025
Posted by: Ydu5dgufvhsvh
[This review was collected as part of a promotion.] Horrible phone, keeps shutting off, tge volume does not work right it's the worse phone ever! I have to keep it as I have payments but I would never get another Galaxy.
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hey there Ydu5dgufvhsvh, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device, and immersive listening experience are to you every day. We have provided links to articles to help you address these experiences at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if these frustrations continue or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever phone hands down
on December 5, 2025
Posted by: Cbrugh
[This review was collected as part of a promotion.] Samsung is a brand i always trust, the S25 has so many features and freedom than any phone, it's fast, powerful and the Galxy Ai features just rock. I used the Ai options on photos everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast!
on December 5, 2025
Posted by: ElenaJC
[This review was collected as part of a promotion.] I mainly use my Galaxy S25+ phone for entertainment, but also, for appointment reminders. I set sp many alarms, but I have to, or I will forget. Going from app to app or screen to screen seems really smooth. With my previous phone, it was 3 years old, and it was really slowing down on me. It was time for an upgrade. With my new phone, I had originally chosen to not do much by way of AI, but I ultimately chose to turn it on. I have mixed feelings about AI in general. So I just wasn't sure. But overall, I'm pleased with my choice of the Galaxy S25+ phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S25+
on December 5, 2025
Posted by: SunnyHurricane
[This review was collected as part of a promotion.] I don't want to use the AI.
Sometimes it processes slowly, and many times I had to reset my phone to go from wifi to cellular service.
Sometimes it processes slowly, and many times I had to reset my phone to go from wifi to cellular service.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 5, 2025
Posted by: DeeMoney
[This review was collected as part of a promotion.] The Galaxy S25 is an expensive phone, but for the first time in a while, I feel like the software justifies the cost. The power isn't just used for fast loading times; it's used to give you a personalized, intelligent layer over Android that genuinely streamlines everything. If you want a device that integrates AI so smoothly it almost disappears into the background, constantly making your life easier, this is the phone to get. It’s the ultimate productivity weapon disguised as a smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying my phone
on December 5, 2025
Posted by: Captgoof
[This review was collected as part of a promotion.] I don't use my phone for anything real special. I do some games. I use chat apps. Facebook and chat apps are the most of my usage. I enjoy my phone. I do hav an app for a stimulator that I have implanted. It works WONDERFUL for that! I just really enjoy my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Security is poor
on December 5, 2025
Posted by: Shahzad
[This review was collected as part of a promotion.] Securities is very poor. Need more amendments and also make it easy to use.
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hi Shahzad, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your data is to you, and wanting to ensure all of your important information is secure on your device. Without knowing the details of your experience, we have provided a link to the Samsung Support Team. They can work with you directly through chat to determine the root cause of your frustration, and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US