Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Average customer rating
4.8
(3,968 Reviews)
Rating breakdown 3,968 reviews
5 Stars
3,328
4 Stars
513
3 Stars
71
2 Stars
25
1 Star
31
82%of customers recommend this product.
(
116 out of
141)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (AT&T)
Customer Rating
5
I've missed Samsung
on November 18, 2025
Posted by: RoxyFoxy
[This review was collected as part of a promotion.] I lost my Samsung phone several years ago due to procrastination of buying a protective case and a loose grip plus a drop down a three flight stairway.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey RoxyFoxy, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that your new upgraded device does not disappoint, and that you are finding it superior during your usage. We have shared a link to the complete manual to help you discover all of the amazing ways you can use this device every day. We have also provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Camera is not what was expected
on December 6, 2025
Posted by: Molina
[This review was collected as part of a promotion.] The.camera is not what I expected pictures are not as colorful and the focus on the video is not good
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Hi Molina, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not aligning to your expectations in functionality. We have provided links to resources to help you troubleshoot the experience with the camera of your device. We have also shared a link to the Samsung Support Team to assist you if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
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Samsung Community
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My new galaxy!
on December 6, 2025
Posted by: Stephie
[This review was collected as part of a promotion.] Honestly, I am a huge fan of the galaxy, they're great phones, easy to use and have tons of different features. My favorite feature is the Galaxy AI! I love the remix for the photos, you can easily turn you and your friends into superheros!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Compliment plus complain
on December 7, 2025
Posted by: Leostg13
[This review was collected as part of a promotion.] I absolutely love the device. Camera wasnt good at first but updates made it better and everything is good. But it sometimes glitches a lot while using instagram specially, it isnt optimised properly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Fast and great phone thus far
on February 7, 2025
Posted by: Theeod1991
[This review was collected as part of a promotion.] The phone seems to be very well made hasn't gotten hot yet with streaming or playing games while charging. The camera is pretty good takes beautiful pics from a distance. Super fast at loading/downloading rather on wifi or cell network. Super easy transfer from one device to another.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there Theeod1991, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding the device to be well made and not causing interruption to your streaming or gaming on the temperature. We have provided a link to a great video about the Now Brief feature, and to the full device manual to help you best align the settings and features to your preferences. We have lastly, provided a link to the Samsung Support Team if you would like one on one assistance with any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great overall. 4x as good as last phone so
on February 10, 2025
Posted by: Banana22
[This review was collected as part of a promotion.] Great overall. 4x as good as last phone so.. it's quite literally a great new phone for me. The ram, battery, screen, exterior quality, camera quality. All what I was looking for in a new phone. I got the s25 instead of s24 bc at the time it was basically the same and now I get the all new ai functions free with the phone (as of February 2025. Love it so far. (1 week of use)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive upgrade over my old s21
on February 11, 2025
Posted by: Plarch
[This review was collected as part of a promotion.] I was hesitant to upgrade at first but I realized I needed a new phone so, so after comparing the 25 lineup, I chose to get the s25+ because it's close enough to the ultra without being a massive ding to the wallet but it's a massive upgrade over the normal base 25 model. The lasts nearly a full day on a full charge with even SoT and screen off time. I only charge my phone to 90 percent to conserve the battery durability, but even then after 17 hours, I end the day with ~20%, and im fairly bit attached to the screen all day. The phone does seem to get hot for the first two days but thats likely because of the setting up and the device calibrating and determining the most optimized plan for its user. You can also set the performance mode from performance to light to get an extra long life out of it. If you game on the phone, you can use the PD mode so that the battery stops charging and the charger only sends power to the functions of the phone which ive noticed decreases heat and improves performance dramatically while gaming which means it also expands battery life since the battery is not being heated up. I also love the navy blue but I also really loved the coral red, it was hard to choose between the two
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's Just ok
on February 11, 2025
Posted by: Indy114ever
[This review was collected as part of a promotion.] The quality of the phone is great but the transition from my old phone did not go well. Information was lost.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey there Indy114ever, we appreciate your feedback on your Samsung Galaxy S25+. We are so happy to hear how pleased you are with the quality and features of your new phone. We have provided a link to the Samsung Support Team if you would like to discuss potential options for the information you lost during the transfer from your previous device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US