Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
3,370
4 Stars
522
3 Stars
73
2 Stars
25
1 Star
33
85%of customers recommend this product.
(
157 out of
184)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Customer Rating
5
This phone is awesome
on August 4, 2025
Posted by: cbarber1123
[This review was collected as part of a promotion.] I upgraded my phone from a 23 plus and I really like the Samsung AI on the s25 plus. I love the camera and the fast processor on this phone. Samsung has always been my favorite brand of phone. I can't recommend this phone enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
POJ
on August 9, 2025
Posted by: unhappy
these things are complete pieces of junk. DO NOT PURCHASE!!! unfortunately, they won't let me express how I really feel. probably because they know they are pieces of junk and just want your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 11, 2025
Hello there, thank you for taking time out of your busy day to share your experience of your Samsung Galaxy S25+ with us. We understand how important your phone is to you for a large range of daily tasks, and we would love to assist you in troubleshooting any frustration you are experiencing. Without knowing the details of your experience, we have provided a link directly to the Samsung Support Team and your warranty information to help you work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Flaws with phone
on August 18, 2025
Posted by: iLoveMySidekick
[This review was collected as part of a promotion.] This phone has great features like the Galaxy AI but still little flaws with it for me. The phone is 2 small. I thought it would be bigger. Even though I'm coming from a Galaxy Note to the Galaxy 25+, the size difference is more than I expected. I thought I could get use to it, but I really can't.
Value
2
Response from Samsung USBy R&R Team, August 19, 2025
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We understand how important the feel of your device in your hand is to you. If you are accustomed to a Samsung Galaxy Note Series device, the Samsung Galaxy S25 Ultra will have the most similar feel in your hand and have the S Pen usage you have been accustomed to in the past. We have provided a link to the Samsung Support Team if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality and battery life
on August 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent picture quality and battery life. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Posted by: Victor
Expertise:Expert
Verified Purchase:Yes
The camera quality is better on the galaxy S24 FE than this phone. I was expecting the S25 plus to be better because that's how it should be. Aside from that, the phone is great. Happy that samsung has added 7 years of OS updates now.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 3, 2025
Hello Victor, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you with the different camera features and settings of your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Young
from San Diego, CA
Verified Purchase:Yes
The design is wonderful, fits perfectly in the hand, and is lighter than the one I used before. All the functions work excellently.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The good middle child
on September 7, 2025
Posted by: Guayabito
[This review was collected as part of a promotion.] Like prior versions of the films, this is the middle child. It has large screen, same processor, without all the fancy can mix that the older brother ( i.e. Ultra) has, nor the lightness and smaller screen of the younger brother the plain 25.
I tend to gravitate to this model as it suits me best in price, features, and display. It has never let me down, except sometimes on the New York City subways. That being said I can use it pretty much everywhere. As a no lock phone it's traveled to different places. Even a place where reception is limited, visiting family in cuba. I would not change the phone.
I've used those it's Google Gemini AI as well as the Galaxy ai. The results were similar, so much so that I don't lean more toward one than the other.
I've used those it's Google Gemini AI as well as the Galaxy ai. The results were similar, so much so that I don't lean more toward one than the other.
Likewise Samsung's own app store is well stocked. And sometimes I will go back and forth in terms of which one is the best store for me at the time. Sometimes there's a promotion, sometimes there's your word, and sometimes just because I figured why not.. LOL
Overall I've not complained about a Samsung phone in many years. This one is going to be the first one to start it.
Overall I've not complained about a Samsung phone in many years. This one is going to be the first one to start it.
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Guayabito, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding this device helpful for a range of daily tasks, and reliable in your usage. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
My screen. Went completely blank
on September 15, 2025
Posted by: Sinbinji
[This review was collected as part of a promotion.] Battery gets. Really hot camera mid and screen quality could be better resolution
Value
1
Response from Samsung USBy R&R Team, September 18, 2025
Hi there Sinbinji, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you troubleshoot any frustration you are experiencing for the best possible experience with your device. We have provided a link to an article to help you with the temperature of your device. We have also shared a link to an article to help you with the different camera settings and features with your phone. Lastly, we have shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US