Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,308 Reviews)
Open Ratings Snapshot
Rating breakdown 5,308 reviews
5 Stars
4,389
4 Stars
739
3 Stars
110
2 Stars
33
1 Star
37
86%of customers recommend this product. 
(
169 out of 197
)
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Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Customer Rating
3 out of 5
3
Worst Samsung phone I've ever owned!
on May 25, 2026
Posted by: Minman
[This review was collected as part of a promotion.] I upgraded last year from S8. I've always loved Samsung phones, but if this model is the new norm, it's gone downhill significantly. First of all Galaxy AI takes up so much of the memory that this was barely an upgrade at all in terms of storage. 2nd, after a year of use, I'm experiencing issues with the battery, OS freezing up, and even got a blue screen of death a few weeks ago which thankfully went away but worries me in terms of longevity. I'm not someone who wants to buy a new phone every year. I take care of my phones and expect to get at least 5 years of use out of them but I'm doubtful this will last that long. The only real upgrades are that the apps that were no longer working on S8 work on this one and the camera is pretty great... I do actually like the Galaxy AI photo enhancement. Just wish it wasn't eating so much memory.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Nreview
[This review was collected as part of a promotion.] Great phone previously had a10e. Great camera, audio.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely a great phone
on May 25, 2026
Posted by: BigDDDDDDDD
[This review was collected as part of a promotion.] Great reliable phone! Its the perfect size.,...................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Charging port needs improvement
on May 25, 2026
Posted by: Moonshot
[This review was collected as part of a promotion.] I use my Galaxy phone extensively for work and for photos. I really enjoy the phone, however the charging port is finicky. It often thinks it has dust or dirt inside causing charging issues. I have wireless chargers around just for emergencies. Such a sensitive part of the phone. I already had to replace one great phone for another for this reason.
Other than the charging port, I enjoy the photo quality and the options for making the photos look better. Im still new to the Galaxy AI, however it should come in handy over time.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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