Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
3,370
4 Stars
522
3 Stars
73
2 Stars
25
1 Star
33
85%of customers recommend this product.
(
157 out of
184)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Customer Rating
4
Great Performance but Runs Warm
on November 4, 2025
Posted by: Sammy2025
[This review was collected as part of a promotion.] I have been using this device daily, and overall I am very satisfied with the performance. The display quality is excellent, and the system runs very smoothly, especially with the new Galaxy AI features. I use Galaxy AI mainly for summarizing notes and translating conversations, and it has genuinely improved my productivity.
However, I have noticed that the device tends to get warm during extended use, especially when multitasking or using the camera. The battery life is also shorter than I expected, and I find myself needing to recharge more frequently throughout the day.
Aside from those points, the build quality, camera performance, and overall user experience are all outstanding. If the next update can improve heat control and battery optimization, it would be close to perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product has great features and good battery life
on November 5, 2025
Posted by: Aretwodeetwo
[This review was collected as part of a promotion.] I use my Samsung for streaming purposes as well as in my daily life. It definitely comes in handy when times slow down In the day. And the "Galaxy Ai" feature is definitely a new experience for me. However, the signal or reception is always weak and takes a while to connect to certain apps or websites.also the size isn't "Compact"
Value
3
Response from Samsung USBy R&R Team, November 6, 2025
Hello Aretwodeetwo, we appreciate your feedback on your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the streaming you are experiencing with your device for your entertainment throughout the day. We have provided links to troubleshooting guides to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. If you are looking for the most compact device, we have the Samsung Galaxy S25 that has the smaller display size. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
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Samsung Community
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
LOVE the SPEED minus SD card Memory
on November 6, 2025
Posted by: samsunGALatHEART43
[This review was collected as part of a promotion.] My son has really opened my eyes to the Samsung world of electronics. I never knew life could be so much easier when all my devices would sync daily, thus eliminating multiple attempts to clean up my apps and inboxes. It's especially helpful in keeping files consistently downloaded across multiple platforms and devices.
Samsung Galaxy AI has been such a welcomed addition to help access information and features that were previously known or available to web coders and designers. Now, we all can take amazing pictures, videos and write prose with the ability to edit them with ease. This allows you, the user, to customize each batch of data to instantly reflect the future of your needs. You help design your own style of data and statistics, with the guidance and "magic" of Galaxy AI, to help suggest trends and immediate answers to any pertinent questions/feelings/desires-ALL formed during your inquisitions and explorations of the curious curtain that is behind the binary world of "0's" and "1's"
It's true that each AI has specific pathways that require us to keep studying and learning the correct greeting and have the correct plug-ins to set hem up for success. It may seem like a daunting task, similar to learning a new language and its slang. Start small and build up your routines and shortcuts. Take time to correct the results and polish the data as needed. Soon, you will be able to access the world wide web in this new way of comprehensive research and development. Trust!
Samsung Galaxy AI has been such a welcomed addition to help access information and features that were previously known or available to web coders and designers. Now, we all can take amazing pictures, videos and write prose with the ability to edit them with ease. This allows you, the user, to customize each batch of data to instantly reflect the future of your needs. You help design your own style of data and statistics, with the guidance and "magic" of Galaxy AI, to help suggest trends and immediate answers to any pertinent questions/feelings/desires-ALL formed during your inquisitions and explorations of the curious curtain that is behind the binary world of "0's" and "1's"
It's true that each AI has specific pathways that require us to keep studying and learning the correct greeting and have the correct plug-ins to set hem up for success. It may seem like a daunting task, similar to learning a new language and its slang. Start small and build up your routines and shortcuts. Take time to correct the results and polish the data as needed. Soon, you will be able to access the world wide web in this new way of comprehensive research and development. Trust!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unique features of the S25+
on November 8, 2025
Posted by: Budgiechirp
[This review was collected as part of a promotion.] I like that this phone supports a lot of customization from Galaxy apps like Good Lock, which make my phone feel more personalized. Galaxy AI's "Now brief" widget on my lock screen summarizes my day and uses info from my Google Calendar to remind me of what events I have, as well as telling me what the weather's like. The Link to Windows feature has made it incredibly easy for me to use my phone on my Windows PC as well, with a dedicated icon for it in my control panel that has allowed me to seemlessly share media between my two devices. Overall, the S25+ has a very clean UI with smooth app processing, unique customization features, and integrative AI that let's you choose what you would like featured in your "Now brief," like new YouTube videos and suggested Spotify playlists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on November 10, 2025
Posted by: Daniel6650
[This review was collected as part of a promotion.] Galazy AI has taught an old man like me that phones are so much more than something you use to call someone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Itsa useful device but very intrusive
on November 10, 2025
Posted by: DGB2025
[This review was collected as part of a promotion.] It's very nosy and I don't appreciate the bugging.
Value
2
Response from Samsung USBy R&R Team, November 11, 2025
Hey there DGB2025, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your security is to you, and wanting to be able to customize your device to your preferences. We have provided a link to the complete manual for your device to assist you adjusting the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further through chat if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I have ever had
on November 11, 2025
Posted by: Leachdog
[This review was collected as part of a promotion.] This is the best phone I have ever had the galaxy ai is amazing and I live my camera I use my phone mainly for taking great pictures of life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone that has everything I needed
on November 11, 2025
Posted by: DaddyDan
[This review was collected as part of a promotion.] I bought this phone as a birthday gift for my mother. It is absolutely wonderful, and I have to start by talking about the camera. The picture quality is incredibly clear and sharp, which makes video calls so satisfying—my mom loves it, too. I felt bad knowing she was using an older phone for video calls, so I'm truly happy I could upgrade her to such a great device this time. I definitely plan to continue being a loyal Samsung phone user in the future.
Thank you for creating such an excellent product!
Thank you for creating such an excellent product!
Value
5
Written by a customer while visiting Samsung US