Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8
(4,022 Reviews)
Rating breakdown 4,022 reviews
5 Stars
3,369
4 Stars
522
3 Stars
73
2 Stars
25
1 Star
33
85%of customers recommend this product.
(
156 out of
183)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Customer Rating
5
This device handles all my phone activity
on July 17, 2025
Posted by: KimmilovesherSamsung
[This review was collected as part of a promotion.] All the features are easy to use, holds all my phone activity with no glitches and the AI element is a great experience. So many cool features on my device I absolutely love it! Best purchase I've made in awhile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 was good. S25 messed it up.
on July 17, 2025
Posted by: GrouchyOldFart
[This review was collected as part of a promotion.] I am not at all interested in anyone's AI. There's a limit to invasive, and my voice text can't even get it right above 60% of the time. So I'm not interested in having my phone decide what it thinks I want.
I use voice alot to be safer when I drive. Messages now puts an overlay over the app showing what I just said and Bixby's response. I have to remove this by tapping the screen (which defeats the purpose) or saying, "Bixby, go back," (which slows down my texting).
I use voice alot to be safer when I drive. Messages now puts an overlay over the app showing what I just said and Bixby's response. I have to remove this by tapping the screen (which defeats the purpose) or saying, "Bixby, go back," (which slows down my texting).
Value
3
Response from Samsung USBy R&R Team, July 18, 2025
Hello GrouchyOldFart, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We understand that our customers have different ways they prefer to use their chosen device every day. We have provided a link to the complete manual for your device to help you align the settings to your preferences including disabling any features you would not find useful for your needs. We have also shared a link to the Samsung Support Team to offer assistance through chat if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with amazing camera
on July 20, 2025
Posted by: Britt1992
[This review was collected as part of a promotion.] I am enjoying using this phone. My previous phone was an S20 which i had for a few years and loved. This is even better. It's easy to set up and use and the quality of photos is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much to do .learning more everyday
on July 20, 2025
Posted by: Nenepo
[This review was collected as part of a promotion.] I love this phone.ive had for 1 year and still learning all that it can do.ai has helped me so much and kept me on schedule.love the graphics.just found a gaming mode I didn't know I had..technology has gone warp speed on this device..thank you samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall not bad
on July 20, 2025
Posted by: Jdbigjonson
[This review was collected as part of a promotion.] It took me some time to get used to the galaxy AI part. Overall good phone. Has its bugs like they all do.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi Jdbigjonson, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are pleased to hear that you have been overall happy with the usage of your device. Without knowing what bugs you may be experiencing, we have provided a link to the Samsung Support Team. These experts can offer assistance if you are interested in seeing what options may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pleased with AT&T so far
on July 21, 2025
Posted by: Happyness
[This review was collected as part of a promotion.] Since I just got my new phone , all I can say is that it is better than my old one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and the colors are perfect.
on July 23, 2025
Posted by: Tinyjelly
[This review was collected as part of a promotion.] After swapping back to Samsung I can officially say I've never been happier. The style. The freedom. The hardware. Amazing! The galaxy ai is also a new feature I'm beginning to learn and love. 10/10
Value
5
Written by a customer while visiting Samsung US
Posted by: Vincce
Verified Purchase:Yes
The pictures taken are blurry. Not as good as ultra S 23.
Response from Samsung USBy R&R Team, July 28, 2025
Hi there Vincce, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided links to a few articles to help you troubleshoot the experience with your camera, and discover the different settings of your camera. We have also provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US