Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(6,367 Reviews)
Open Ratings Snapshot
Rating breakdown 6,367 reviews
5 Stars
5,268
4 Stars
893
3 Stars
128
2 Stars
38
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
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Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Customer Rating
5 out of 5
5
Great new phone
on January 2, 2026
Posted by: WVU grad
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
The Samsung S25+ is an excellent phone. The size is perfect even after adding an Otterbox case. The camera produces excellent pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 12, 2026
Hello WVU grad, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing that you are finding this device to be so excellent for your usage, and that you love the size of the device as well as the camera. We have shared a link to the full manual for your device to help you maximize your experience and discover the additional features available like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone
on January 2, 2026
Posted by: Mr me
Verified Purchase:Yes
So far so good, its a mjni computer, gets a little warm when charging.
Response from Samsung USBy R&R Team, February 12, 2026
Hi Mr me, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how amazed you have been with the capabilities of your device, and finding it similar to using a computer in the comfort of your hand. We have provided a link to an article to help you troubleshoot the temperature you mention experiencing on your device. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The data could not be converted.
on January 1, 2026
Posted by: IB SU
Verified Purchase:Yes
I've always used Samsung phones, but the reason I wouldn't recommend them this time is that a lot of data couldn't be transferred over.
Response from Samsung USBy R&R Team, January 2, 2026
Hi there IB SU, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important all of your data is to you every day, and how distressing it can be when your new device is not setup as expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you on any and all options you have available to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lbsg55
on January 1, 2026
Posted by: Larry
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
Great product, easy to work with, nice size screen, not to heavy, good camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 6, 2026
Hi Larry, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with your device, and how easy you are finding it to use every day. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone- small improvements
on January 1, 2026
Posted by: D Lewis
from California
Expertise:Expert
Verified Purchase:Yes
The galaxy S25+ is just slightly improved from the S23+ I had , but I feel like Samsung focused on everything so nothing is a major jump. Camera software feels more refined, Ai is helpful, battery is a little better , and the phone is a little faster. Can't complain.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 5, 2026
Hi D Lewis, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are enjoying the usage of your device, and finding so many features have been refined and updated. We have provided a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not much of difference between S23+
on January 1, 2026
Posted by: Rigo
Verified Purchase:Yes
Not much if a difference between S23+ and S25+
I skipped S24+ I bet you they are the same.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 5, 2026
Hey Rigo, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear you are happy with the usage of your device, and we would love to help you discover all of the enhanced capabilities available on your device. We have provided a link to the complete manual as a companion to your exploration of the features available on your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25
on December 31, 2025
Posted by: Educatorforlife
from NC
Expertise:Expert
Verified Purchase:Yes
I love my new phone! Galaxy phones are the best in my opinion. I upgraded to the S25 after 4 years with my S20.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2026
Hey Educatorforlife, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy tohear how much you upgrade to your new device is pleasing you and aligning to your needs and wants in a device. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tiffany D.
on December 30, 2025
Posted by: Caramel56
from Ashdown Arkansas
Expertise:Expert
All good unless I'm in Oklahoma seriously is good for the most part
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2026
Hey there Caramel56, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing how good you are finding the features and capabilities of your new device. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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