[This review was collected as part of a promotion.] I chose this phone because the previous phones worked great.
This phone has been a complete disappointment. I cant charge using the USB port, because the phone claims the port is wet. It is not. The phone sits on my desk in my home office most of the time.
Having to constantly charge on a wireless pad, which is much slower, because the phone wont let me use my usb makes me never want to get another Galaxy again.
Do better Samsung. I am stuck with this phone for 22 more months and have to deal with your failure.
There are other issues, but this is far and above all the other issues with this phone.
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hey Ryan889901, thank you for sharing your feedback on your Samsung Galaxy S25+. We completely understand how frustrating it is when your device is not operating as intended. We have provided a link to the Samsung Support Team to help you resolve this experience you mention with the charging port of your device, and any additional features you may be causing frustration. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
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[This review was collected as part of a promotion.] I chose samsung as the quality exceeds any other phone types I have used. I love the cameras and storage. Only issue is battery life
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