Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8
(3,889 Reviews)
Rating breakdown 3,889 reviews
5 Stars
3,272
4 Stars
507
3 Stars
67
2 Stars
21
1 Star
22
84%of customers recommend this product.
(
86 out of
102)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Customer Rating
5
I absolutely love this phone!
on March 9, 2025
Posted by: Thejones
[This review was collected as part of a promotion.] This phone has some of the fastest proccessing ive seen! I had the galaxy s21+ for 4 years before getting the s25+ and I could not be happier with my upgrade! The phone is sleek and has very fast reaction time! It's great for gaming, buisness, and of course social media! The camera and upload times are outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality device, am impressed
on September 29, 2025
Posted by: Kyle127
[This review was collected as part of a promotion.] Seamless use and excellent customizable options allow for an easy to pick up and go device for just about anyone. Have been using Samsung for years and never had any complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is very easy.
on November 9, 2025
Posted by: Ky89samsung
[This review was collected as part of a promotion.] Galaxy AI is a big help when using my device. Makes everything I do more simplified and more accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone works amazing, great pics and feature
on November 16, 2025
Posted by: Hot2trot
[This review was collected as part of a promotion.] All the features are awsome including the ai features. Helps with fast prep amd finding stuff quickly
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Allentown, PA
Expertise:Expert
Verified Purchase:Yes
Upgraded from a s23+ and this phone was so much faster and better! Love all the features and can't wait to learn more about the new features
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Lily, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the enhanced features and capabilities of your device. We have provided a link to the complete manual for your device to help you discover allof the amazing features available, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat on your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Great Features
on January 20, 2026
Posted by: Koicrzyizme
from Ormond Beach, FL
Expertise:Expert
It Doesn't seem to Work after it gets a little Hot! I Have Never Had This Problem Before! So I am a little upset about it!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, January 20, 2026
Hey Koicrzyizme, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the enhanced capabilities and features of your new device. We have provided a link to an article to help you with the temperature you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Marie
Verified Purchase:Yes
Great photos features processing speed ease of use memory
Response from Samsung USBy R&R Team, February 9, 2026
Hi there Marie, thank you for sharing your thoughts about your Samsung Galaxy S25+. We love hearing how much you are loving the camera and processing speed of your device. We have provided a link to the manual for your device to help you with additional features of your device like Galaxy AI. W have also shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Defective device
on March 18, 2025
Posted by: Doozy
I bought this over a month ago and I'm not very happy with it. When I try to take or make calls over the speaker the person at the other end can't hear anything. It comes out as garbled noise
Response from Samsung USBy R&R Team, March 18, 2025
Hi Doozy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you with the experience you mention with the audio during your phone calls. We have provided a link below to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Samsung Warranty
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US