Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8
(3,973 Reviews)
Rating breakdown 3,973 reviews
5 Stars
3,332
4 Stars
514
3 Stars
71
2 Stars
25
1 Star
31
83%of customers recommend this product.
(
118 out of
143)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Customer Rating
4
Great Phone!
on November 18, 2025
Posted by: Poet444
[This review was collected as part of a promotion.] I've always been a Samsung fan, I will always purchase a Samsung products because I like the ease of it.
I use my phone for photography, watching my favorite shows (i.e. Hulu, Prime), live streaming, Social Media Apps, editing, etc. It works great for those purposes.
The storage capacity is great, which I suppose is the reason they don't have the option for an SD Card..hence subtracting one star because my older phone had one and I prefer to have that option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've missed Samsung
on November 18, 2025
Posted by: RoxyFoxy
[This review was collected as part of a promotion.] I lost my Samsung phone several years ago due to procrastination of buying a protective case and a loose grip plus a drop down a three flight stairway.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey RoxyFoxy, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that your new upgraded device does not disappoint, and that you are finding it superior during your usage. We have shared a link to the complete manual to help you discover all of the amazing ways you can use this device every day. We have also provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Camera is not what was expected
on December 6, 2025
Posted by: Molina
[This review was collected as part of a promotion.] The.camera is not what I expected pictures are not as colorful and the focus on the video is not good
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Hi Molina, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not aligning to your expectations in functionality. We have provided links to resources to help you troubleshoot the experience with the camera of your device. We have also shared a link to the Samsung Support Team to assist you if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Compliment plus complain
on December 7, 2025
Posted by: Leostg13
[This review was collected as part of a promotion.] I absolutely love the device. Camera wasnt good at first but updates made it better and everything is good. But it sometimes glitches a lot while using instagram specially, it isnt optimised properly
Value
4
Written by a customer while visiting Samsung US
Posted by: Megan
Verified Purchase:Yes
Traded in from s23+ and so far no complaints! It works with my vpn and still chugs along compared to my s23+ which really struggled. I personally got for the RAM.
Response from Samsung USBy R&R Team, December 12, 2025
Hey Megan, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are so pleased with the enhanced processing power of your device, and finding it useful for your needs. We have shared a link to the complete manual for your device to help you discover additional capabilities that can enhance your experience. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Allentown, PA
Expertise:Expert
Verified Purchase:Yes
Upgraded from a s23+ and this phone was so much faster and better! Love all the features and can't wait to learn more about the new features
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Lily, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the enhanced features and capabilities of your device. We have provided a link to the complete manual for your device to help you discover allof the amazing features available, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat on your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Fast and great phone thus far
on February 7, 2025
Posted by: Theeod1991
[This review was collected as part of a promotion.] The phone seems to be very well made hasn't gotten hot yet with streaming or playing games while charging. The camera is pretty good takes beautiful pics from a distance. Super fast at loading/downloading rather on wifi or cell network. Super easy transfer from one device to another.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there Theeod1991, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding the device to be well made and not causing interruption to your streaming or gaming on the temperature. We have provided a link to a great video about the Now Brief feature, and to the full device manual to help you best align the settings and features to your preferences. We have lastly, provided a link to the Samsung Support Team if you would like one on one assistance with any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall. 4x as good as last phone so
on February 10, 2025
Posted by: Banana22
[This review was collected as part of a promotion.] Great overall. 4x as good as last phone so.. it's quite literally a great new phone for me. The ram, battery, screen, exterior quality, camera quality. All what I was looking for in a new phone. I got the s25 instead of s24 bc at the time it was basically the same and now I get the all new ai functions free with the phone (as of February 2025. Love it so far. (1 week of use)
Value
5
Written by a customer while visiting Samsung US