Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Average customer rating
4.8
(4,022 Reviews)
Rating breakdown 4,022 reviews
5 Stars
3,369
4 Stars
522
3 Stars
73
2 Stars
25
1 Star
33
85%of customers recommend this product.
(
156 out of
183)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (AT&T)
Posted by: Ty1211
Verified Purchase:Yes
Love Samsung Galaxy but too many pop ups installed on the latest phones
Response from Samsung USBy R&R Team, December 30, 2025
Hi Ty1211, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are always happy with the usage of your Galaxy devices. We have provided a link to an article to help you with the pop-ups you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Still no charger!!
on December 30, 2025
Posted by: Vict
from LA, CA
Expertise:Expert
This product came without the option of extended external storage limiting my capacity in terms of memory but not only that it didnt even come with a charger?? How am I supposed to charge the device I paid for when it came with one historically. They might as well put a fruit logo in the back and call themselves a cheap company.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, December 31, 2025
Hey Vict, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how frustrating it can be to feel that your new device will not meeting your needs in the future. If you are finding the storage to be insufficient you can use the cloud-based expansion option we have available to ensure you can keep all of your important media, and access on any device within your Samsung ecosystem. We have stopped providing the charging adapter to help reduce the amount of electronic waste, and have ensured you will be able to use previous chargers from purchase with your current device. We have provided a link to the Samsung Support Team to assist you if you have questions about these options. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: WVU grad
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
The Samsung S25+ is an excellent phone. The size is perfect even after adding an Otterbox case. The camera produces excellent pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 12, 2026
Hello WVU grad, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing that you are finding this device to be so excellent for your usage, and that you love the size of the device as well as the camera. We have shared a link to the full manual for your device to help you maximize your experience and discover the additional features available like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: jbeard24k
from Port Salerno, Florida
Expertise:Intermediate
Verified Purchase:Yes
Love this phone and the size, easy to learn and navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 30, 2026
Hi there Jbeard24k, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are loving your new device, and finding the size great, and the usage to be easy. We have provided a link to the Samsung Support Team for your convenience .These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from St. Petersburg, FL
Expertise:Intermediate
Verified Purchase:Yes
Great device. Ultra-fast processor, bright, clear display, sharp color, plenty of memory, strong battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi Harry R, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear how much you are enjoying your new device, and finding it fast, beautiful, and lasting throughout the day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Sharmy
Verified Purchase:Yes
Nice phone. Great photos. Having a bit of an issue with the touch screen. Other than that, I really like this phone and all of it's features.
Response from Samsung USBy R&R Team, February 19, 2026
Hi there Sharmy, we appreciate your feedback on your Samsung Galaxy S25+. We are pleased to hear that you are enjoying the camera quality, and available features on your new device. We have provided a link to an article to help you with the display responsiveness you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience this matter, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The product has a great camera and fast response.
on February 8, 2025
Posted by: MedioMetro
[This review was collected as part of a promotion.] The seamless actions across the apps are perfect they don't struggle to work at all. The phone itself is amazing it has a quick response time, spectacular camera, and a the Artificial Intelligence is at its peak with its ability to edit pictures and search for things that you are looking for it has helped me on my daily routine of editing my work and pictures and it has helped finish my work more quick and efficient. Overall the phone is top tier but the video quality is also out of this world the 4k resolution display is so good you can really tell the difference between this phone and all the others. This phone is the most unique phone with its good quality, response time, build, AI, the structure of the phone itself is slim sleek and not too big to where you get annoyed. This phone is the best phone I have purchased with all its options and accessibility setting like the widgets, and the wallpapers the customization overall is top tier I really recommend you buying this phone because it is really just top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is lightning fast and a HUGE upgrade
on February 8, 2025
Posted by: LiegeRD
[This review was collected as part of a promotion.] Compared to my previous phone, the Samsung A32, this S25+ is amazing. I love the seamless responsive feel of the screen, along with the ease of use features that accompany the device. Most notably, when transferring data between my old phone to this new device, I never imagined how easy and thorough it would be. This product has solidified my support in samsung!
Value
5
Written by a customer while visiting Samsung US