Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(3,912 Reviews)
Rating breakdown 3,912 reviews
5 Stars
3,287
4 Stars
502
3 Stars
69
2 Stars
24
1 Star
30
82%of customers recommend this product.
(
115 out of
140)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
4
Samsung has the right ideas
on August 18, 2025
Posted by: Bufferino
[This review was collected as part of a promotion.] For having a flip to a no. Flip phone I do recommend the new 25's. Super fast. Battery lasts awhile (as long as your not on 100 apps at a time like I am at times) AI feature is easily accessible and user friendly. Love the cameras! I took my son's senior photos with it and they came out amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Coming from s23 ultra
on August 24, 2025
Posted by: Buknudk
[This review was collected as part of a promotion.] S25 plus is lighter than s23 ultra. I honestly don't see notable improvements in performance though. I would have probably kept my old phone, had it not broken
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
dont purchase
on August 27, 2025
Posted by: pg112782
from Massachusetts
Expertise:Expert
This is the worst phone Samsung has produced. extremely buggy and slow. nothing works as it should. my touch screen just doesn't work at times most websites won't load the first time. it takes screen shots while being off all the time. the battery barely last 8hrs. I appreciate the side bars, but they have gone way to far you can't swipe across any part of the screen without one of the many side bars opening up. the connectivity via blue tooth is very spotty loose connection constantly. every call that is not in my phone list comes up a "possible spam". Buyer beware this phone is not worth the money.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
Hi there Pg112782, thank you for your feedback on your Samsung Galaxy S25+. We understand how valuable your phone is to you every day, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided links to a few articles to help you troubleshoot the speed, battery life, and Bluetooth connection of your device. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to offer assistance if these experiences continue with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast , responsive!
on September 1, 2025
Posted by: Zman85
[This review was collected as part of a promotion.] The Galaxy S25 Plus nails the sweet spot—big, vivid screen, strong battery, sober yet refined design, flagship-level performance, and intelligent AI tools—all backed by unmatched long-term updates. It doesn’t blaze new trails, but it perfects the trail you're already on. The galaxy AI is awesome!
If you're looking for a phone that's powerful, dependable, and lasts—you can confidently bet on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on September 15, 2025
Posted by: Bamsgurl
[This review was collected as part of a promotion.] Easy to use but an excessive amount of ads that I have tried repeatedly to block. Each morning there is a black pendulum that is followed by ads.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hey there Bamsgurl, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding this device to be easy to use, and are overall pleased with the features. We have provided a link to an article to help you with the pop-up ads you mention experiencing with your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
i like it
on September 16, 2025
Posted by: rettapooh
[This review was collected as part of a promotion.] its a great phone it takes great pictures no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Producto muy bueno
on September 16, 2025
Posted by: 1flaco
[This review was collected as part of a promotion.] Galaxi iA es muy excelente es del todo confortable ay cosas que aun le faltan pero es como todo es un buen progreso
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The great quality and features
on September 18, 2025
Posted by: Bently
[This review was collected as part of a promotion.] The s25+ has a big screen and a great prossing chip and is super easy to use
Value
5
Written by a customer while visiting Samsung US