Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,908 Reviews)
Open Ratings Snapshot
Rating breakdown 3,908 reviews
5 Stars
3,283
4 Stars
502
3 Stars
69
2 Stars
24
1 Star
30
82%of customers recommend this product. 
(
115 out of 140
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
2 out of 5
2
Flaws with phone
on August 18, 2025
Posted by: iLoveMySidekick
[This review was collected as part of a promotion.] This phone has great features like the Galaxy AI but still little flaws with it for me. The phone is 2 small. I thought it would be bigger. Even though I'm coming from a Galaxy Note to the Galaxy 25+, the size difference is more than I expected. I thought I could get use to it, but I really can't.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 19, 2025
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We understand how important the feel of your device in your hand is to you. If you are accustomed to a Samsung Galaxy Note Series device, the Samsung Galaxy S25 Ultra will have the most similar feel in your hand and have the S Pen usage you have been accustomed to in the past. We have provided a link to the Samsung Support Team if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent picture quality and battery life
on August 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent picture quality and battery life. Highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera Quality is Not That Great
on August 31, 2025
Posted by: Victor
Expertise:Expert
Verified Purchase:Yes
The camera quality is better on the galaxy S24 FE than this phone. I was expecting the S25 plus to be better because that's how it should be. Aside from that, the phone is great. Happy that samsung has added 7 years of OS updates now.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 3, 2025
Hello Victor, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you with the different camera features and settings of your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful design and excellent function
on September 3, 2025
Posted by: Young
from San Diego, CA
Verified Purchase:Yes
The design is wonderful, fits perfectly in the hand, and is lighter than the one I used before. All the functions work excellently.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The good middle child
on September 7, 2025
Posted by: Guayabito
[This review was collected as part of a promotion.] Like prior versions of the films, this is the middle child. It has large screen, same processor, without all the fancy can mix that the older brother ( i.e. Ultra) has, nor the lightness and smaller screen of the younger brother the plain 25.
I tend to gravitate to this model as it suits me best in price, features, and display. It has never let me down, except sometimes on the New York City subways. That being said I can use it pretty much everywhere. As a no lock phone it's traveled to different places. Even a place where reception is limited, visiting family in cuba. I would not change the phone.
I've used those it's Google Gemini AI as well as the Galaxy ai. The results were similar, so much so that I don't lean more toward one than the other.
Likewise Samsung's own app store is well stocked. And sometimes I will go back and forth in terms of which one is the best store for me at the time. Sometimes there's a promotion, sometimes there's your word, and sometimes just because I figured why not.. LOL
Overall I've not complained about a Samsung phone in many years. This one is going to be the first one to start it.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Guayabito, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding this device helpful for a range of daily tasks, and reliable in your usage. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 14, 2025
Posted by: Yuliya
[This review was collected as part of a promotion.] Love the new design of the phone. The camera is incredible. The touchscreen is sensitive to the touch. AI features are very helpful, whether its screen sharing or just having a conversation. Love everything about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the galaxy s25
on November 4, 2025
Posted by: AnnT
Verified Purchase:Yes
Like the galaxy series, I tried Google pro it just wasn't the same. The only downfall is Google apps taking over the TM I prefer the samsung messaging app.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blue S25+
on April 23, 2025
Posted by: Blue
from Jacksonville, FL
Expertise:Intermediate
This is the best phone I've ever had, I just love it! The blue color is amazing, it looks like a different color in certain light! I would highly recommend the s25+
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi Blue, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing how much you love the color and overall appearance of your device. We are sure you are just as thrilled in your exploration of the capabilities of your device including the upgraded features of Galaxy AI. We have provided links to the full device manual and the Samsung Support Team to explore the features and aligning the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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