Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(4,030 Reviews)
Rating breakdown 4,030 reviews
5 Stars
3,375
4 Stars
524
3 Stars
73
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
161 out of
188)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5
System priformance
on November 29, 2025
Posted by: Josiah
[This review was collected as part of a promotion.] I use my Samsung phone to play games, watch shows, and edit videos. Unlike my old phone my new Samsung runs games at high quality and duas not lag or crash on the app I use and my Samsung has a bigger screen as well and the camera quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Camera is not what was expected
on December 6, 2025
Posted by: Molina
[This review was collected as part of a promotion.] The.camera is not what I expected pictures are not as colorful and the focus on the video is not good
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Hi Molina, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not aligning to your expectations in functionality. We have provided links to resources to help you troubleshoot the experience with the camera of your device. We have also shared a link to the Samsung Support Team to assist you if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Doug
from Florida
Expertise:Expert
Verified Purchase:Yes
Needed a new phone when my S21+ started acting up. It plays nice with my Galaxy watch, tablet and earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 22, 2026
Hey Doug, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how pleased you are with the integration of your new device in to your ecosystem of Samsung products. We have provided links to resources to help you discover all of the amazing features of your new device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and color
on February 11, 2025
Posted by: Emcclain78
[This review was collected as part of a promotion.] I have the new exclusive coral red, so pretty. I like how all the features from my previous Galaxy transferred over so easily. Even my same settings and themes, exactly the same. This phone is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on February 18, 2025
Posted by: Techgalaxy
[This review was collected as part of a promotion.] I like the new design it has. The app icons have a more livid colors. The daily brief is a great addition that can get you a quick access to daily information. Even though there is not a huge change between the s24 series and the s25 series, the new colorway are a big thing for me. The small changes can make a bug difference. I'll probably keep my new s25 plus navy for a while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
All around awesome
on February 23, 2025
Posted by: Holly
from Florida
Excited to finally get my own, a friend of mine has one and I love playing on it.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hey Holly, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear how excited you are to get your new device after taking time to explore the features and capabilities of one of your friends. We hope you are excited to explore ways to customize your device with Now Brief and additional features. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have always used Samsung phones. I love the s25.
on February 25, 2025
Posted by: Kinderteacher
[This review was collected as part of a promotion.] I use my phone as my main point of contact for friends and family. I love the size and design of the phone. The graphics and features are great. The battery holds a charge. The camera is amazing! I got the plus for the storage because I take a lot of pictures and films.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 1, 2025
Posted by: Luv2shop
I bought this phone a few weeks ago. And I couldn't be happier with it way better specs, endless hacking
Written by a customer while visiting Samsung US