Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(5,795 Reviews)
Rating breakdown 5,795 reviews
5 Stars
4,803
4 Stars
817
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5
Pleased with AT&T so far
on July 21, 2025
Posted by: Happyness
[This review was collected as part of a promotion.] Since I just got my new phone , all I can say is that it is better than my old one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life.
on July 21, 2025
Posted by: ST4462
[This review was collected as part of a promotion.] The included Galaxy AI is a great help when used with caution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is my first Samsung in 10 years
on July 21, 2025
Posted by: SatisfactionNow
[This review was collected as part of a promotion.] I spent a lot of time using a different brand and was not at all happy. I have returned to Samsung with very pleasant surprise in all the amazing new aspects of today's galaxy 25+. Sleek design, better cameras, newer menu design. Faster data with a better antenna. I enjoy using my new phone and wow effect on the display and adjustable portions helping my older eyes view written word and videos just seam to pop off its screen with clear and vivid detail. Vocal speech enhancement with noise reduction allows hearing more clearly what is said than any other device I've previously owned.
I haven't yet explored the Gemini AI but plan to in the near future. I am positive the experience will be as amazing as all the new features I have found on my Samsung 25+ already. At my many years of age, all the new features has made my decision to return the best choice I have made for this year. It is going to be hard to beat. I recommend this device to persons of all ages. With Samsung you receive far more than just a phone and computer like experience they give you bare none customer service and community. Thank you Samsung
I haven't yet explored the Gemini AI but plan to in the near future. I am positive the experience will be as amazing as all the new features I have found on my Samsung 25+ already. At my many years of age, all the new features has made my decision to return the best choice I have made for this year. It is going to be hard to beat. I recommend this device to persons of all ages. With Samsung you receive far more than just a phone and computer like experience they give you bare none customer service and community. Thank you Samsung
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey there SatisfactionNow, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are loving the exploration of your new device, and finding so many useful and amazing features on your phone. We have provided a link to the full device manual to help you with your exploration of Galaxy AI and helping you integrate these new features in to your usage. We have also shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Feel like i paid for the same thing i had.
on July 21, 2025
Posted by: ChericoE904
[This review was collected as part of a promotion.] So I had a note 20 ultra 5g. I loved it. The battery started swelling, which means I needed a new phone! I have been a avid Samsung user since 2011 with the galaxy s3. I have worked my way up to the s25+. I love the phone. Yet it doesn't feel much different than my old one features wise. I love using the AI feature, but not enough to justify the price of these phones. I love playing games on my old phone and nervous that with lack of a SD card that I will run out of room. I dont delete pics or videos so that's another factor. The camera is mid quality. My note 20 had way better cameras. Its frustrating because I want to love this phone out of loyalty. Yet im finding it hard to justify. Sorry Samsung.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hi ChericoE904, we appreciate you sharing your feedback on your Samsung Galaxy S25+. We understand how disappointing it can be when your new device is not meeting your expectations. We would love nothing more than to help you maximize your experience with your device, and have provided links to resources to assist you with the camera of your device. We have also shared a link to the Samsung Support Team to offer assistance with storage expansion options, and any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for both personal and business
on July 20, 2025
Posted by: NGonzo
[This review was collected as part of a promotion.] The Galaxy S25 Ultra delivers on almost every front where it matters most: long battery life, powerful performance, vivid display, and impressive camera and galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall not bad
on July 20, 2025
Posted by: Jdbigjonson
[This review was collected as part of a promotion.] It took me some time to get used to the galaxy AI part. Overall good phone. Has its bugs like they all do.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi Jdbigjonson, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are pleased to hear that you have been overall happy with the usage of your device. Without knowing what bugs you may be experiencing, we have provided a link to the Samsung Support Team. These experts can offer assistance if you are interested in seeing what options may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely perfect
on July 20, 2025
Posted by: Cat9076
[This review was collected as part of a promotion.] Can not complain about a single thing glaxey ai is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone do not regret
on July 20, 2025
Posted by: Ghezal
[This review was collected as part of a promotion.] Great phone. Screen is great. Fast, meets every need. Happy I purchased hope to have it a long time :) and it has galaxy AI!!!!
Value
5
Written by a customer while visiting Samsung US