Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,897 Reviews)
Open Ratings Snapshot
Rating breakdown 3,897 reviews
5 Stars
3,273
4 Stars
502
3 Stars
68
2 Stars
24
1 Star
30
82%of customers recommend this product. 
(
115 out of 140
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
3 out of 5
3
Where is the WOW factor?
on February 7, 2025
Posted by: ThankYouNext
[This review was collected as part of a promotion.] I feel that my S24 definitely was easier to use! I don't feel that there is much difference other than the hype of getting a new phone because the updates on my old phone gave me the same features. The only exciting thing was one of the photo edits. Hopefully the next release will be more fulfilling.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 10, 2025
Hello ThankYouNext, thank you for sharing your experience with your new Samsung Galaxy S25+ with us. We understand how valuable your phone is to you, and wanting to feel that you have made a good investment in a new device that you will love to keep for as long as possible. We have provided a link to the full device manual to help you discover the full capabilities and align the settings of the new One UI7 to your preferences. We have also shared a linkt o the Samsung Support Team if any questions arise during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 25 plus
on October 19, 2025
Posted by: Bryan2cool
[This review was collected as part of a promotion.] This device is wonderful it has a great camera. It can handle all of the great game i play though xbox cloud gaming. The galaxy ai has help out tremendously, awnsering all the question ive had about the device. Honestly just a good value for tour buck.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2025
Hi there Bryan2cool, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the usage of your device, and finding it so great for your favorite games. We hope to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Going backwards, not as many custiomizations.
on April 11, 2025
Posted by: Concerned Customer
Expertise:Expert
Coming from an S21, I don't like how the notifications and settings are separated. I like when you would pull down and get both. I also don't like how small the notifications are on the lock screen. There is no customization for setting the font size on notifications. I also don't like how hard it is to see the battery percentage. The battery indicator hides the percentage. I also liked on the S21 when you would pull down, you get a condensed version and if you pull down all the way again, it would give you the full options. Now, you pull down and get all the options. Why take these away, at least you could've given the user the option to customize how you like. The top ribbon font is so small, it's hard to see.
Response from Samsung USBy R&R Team, April 14, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device can take time to align the settings to your preferences. We have provided a link to the full device manual to assist you with the settings. We have also shared a link to the Samsung Support Team to help with additional assistance if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Volume is total garbage on bluetooth devices
on April 12, 2025
Posted by: Donibee
from Nj
Expertise:Beginner
The volume is garbage I had a note 8 before this ultra 25 the volume on full blast is half of the note 8 I have ear buds and over the ear noise canceling head phones and at the airport I could barley hear the music I've tried shuti g auto volume off and every other option nothing works ..I mainly use my phone for entertainment for traveling movies and music this is the biggest disappointment ever..I thought I was getting the top phone .. its not for this. Phone volume is trash do not buy this phone if you want it for music, movies or bluetooth..do not!!! Again I've tried everything in every forum.. and as they all said there ...volume is horribly low
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 15, 2025
Hi there Donibee, we appreciate your feedback on your Samsung Galaxy S25+. We understand how valuable the immersive experience is to you with your media. We have provided a link to an article to help you with the advanced audio settings. Without knowing what type of headphones or earbuds you are attempting to use, we have also shared a link to the Samsung Support Team to offer one on one assistance with this matter or any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have!!
on February 7, 2025
Posted by: Gundy26
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Plus truly impressed me with its sleek design and premium feel. seamless actions across apps,” “Now Brief,” or “Audio Eraser” The display is stunning—crisp, vibrant, and perfect for streaming content or just scrolling through social media. I found the camera to be a real highlight, capturing vibrant and detailed photos, even in lower light. Whether it's a casual snap or something more creative, the camera didn't disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Working well so far!
on February 26, 2025
Posted by: Dis931126
[This review was collected as part of a promotion.] Have upgraded from S21+ to S25+. Definitely with the update, so many improvements in display , battery, speed of use, device looks etc in the last few years. Have started using AI features and now brief and am quickly getting used to them. Circle to search is best new feature?! Overall very happy with the product so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gooooooo Droid!!
on March 3, 2025
Posted by: ChefMamba
[This review was collected as part of a promotion.] Here's a brief for you.
My phone notified me that since I bought this phone home I've been using it 9hrs more!!
Oops.lol
Equipment:
S25plus
Ringke-easy slide privacy/tempered glass
Ringke-camera lens frame glass
Torras-Ostand spin case(Black)
Torras-Ostand,PolarCircle wireless charger w/built in intercooler.
45 watt head w 6ft braided line.
My phone could not be present in photo, as it shot the picture!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Flip7 - 256GB - Coralred
on November 2, 2025
Posted by: lijoed
Verified Purchase:Yes
I'm very satisfied with my purchase and happy to do business with Samsung
Written by a customer while visiting Samsung US
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