Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,030 Reviews)
Open Ratings Snapshot
Rating breakdown 4,030 reviews
5 Stars
3,375
4 Stars
524
3 Stars
73
2 Stars
25
1 Star
33
86%of customers recommend this product. 
(
161 out of 188
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5 out of 5
5
New Samsung S25+ Phone
on February 9, 2026
Posted by: None of the Above
Verified Purchase:Yes
So easy to move from my S21 to this phone. Link to Watch8 is much better. Display colors "pop". Easier to use, even with more capabilities.
Response from Samsung USBy R&R Team, February 10, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how easy your upgrade to this new device has been, and how well it pairs with other devices in y our ecosystem. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect.
on February 24, 2026
Posted by: Dan P
Expertise:Intermediate
Verified Purchase:Yes
It's not what I like but what I don't like. The volume and on buttons are on the same side. And I never hit the one I want, because they're so close. If not for this I'd give a 5 star!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 25, 2026
Hey Dan P, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the features and usage of your device. We know it can take time to adjust to differences in the design and layout of your device, and that it can be frustrating as you adjust to these differences. Please, reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on February 28, 2026
Posted by: Nikki H
from Phoenix AZ
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. The battery is fantastic and I love the larger screen. I've had several Samsung phones so the other features and usability is what I've come to expect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 2, 2026
Hello Nikki H, thank you for your feedback on your Samsung Galaxy S25+. We love hearing how much you are loving the battery life, display size, and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 3, 2026
Posted by: Marc
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very quick and responsive device. Two weeks with it and no bugs or crashes. Great camera. I preferred the form factor of the S22 Ultra but overall this is the best smartphone I've owned thus far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 4, 2026
Hi there Marc, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are pleased with the speed and responsiveness of your device, and that you are not experiencing any distruptions during your usage. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product, lack of sound quality
on March 5, 2026
Posted by: Passenger
Verified Purchase:Yes
Screen sensor wasn't very sensitive and sound quality wasn't good. Otherwise the phone very good.
Performance
4 out of 5
4
Design
4 out of 5
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello Passenger, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are overall enjoying the features and capabilities of your device. We have provided links to articles to help you with the audio quality and display sensitivity of your device. We have also shared a link to the Samsung Support Team for your convenience if you ever want assistance with the features of your device. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My S25+
on March 5, 2026
Posted by: Sammie
from Pollok, Texas
Verified Purchase:Yes
I did 4 stars because I'm still feeling my way through. So far though, I'm pretty pleased with it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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