Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,030 Reviews)
Open Ratings Snapshot
Rating breakdown 4,030 reviews
5 Stars
3,375
4 Stars
524
3 Stars
73
2 Stars
25
1 Star
33
86%of customers recommend this product. 
(
161 out of 188
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5 out of 5
5
_Galaxy s21 ultra is great A+_
on December 10, 2025
Posted by: reulrich99
[This review was collected as part of a promotion.] 🚨_Bought This phone used. But give me many years of fun. Still a backup phone from my S24 ultra.
The only thing that's 21 is missing is the pen. a++++_✅
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good
on December 26, 2025
Posted by: Maha
from New York
Expertise:Intermediate
Verified Purchase:Yes
Very light weighted, with new updates. Camera quality is not as good as Ultra.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the lightweight feel and updated features available on your device. We have provided a link to an article to help you with the camera features and settings available to help you capture the best possible photos and videos with your device. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for any high end user
on December 30, 2025
Posted by: Highly recommend this
Verified Purchase:Yes
Highly recommended Great phone for any high end user
Response from Samsung USBy R&R Team, February 26, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you love this device so much that you would recommend it to others. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25
on December 31, 2025
Posted by: Educatorforlife
from NC
Expertise:Expert
Verified Purchase:Yes
I love my new phone! Galaxy phones are the best in my opinion. I upgraded to the S25 after 4 years with my S20.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2026
Hey Educatorforlife, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy tohear how much you upgrade to your new device is pleasing you and aligning to your needs and wants in a device. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not much of difference between S23+
on January 1, 2026
Posted by: Rigo
Verified Purchase:Yes
Not much if a difference between S23+ and S25+
I skipped S24+ I bet you they are the same.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 5, 2026
Hey Rigo, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear you are happy with the usage of your device, and we would love to help you discover all of the enhanced capabilities available on your device. We have provided a link to the complete manual as a companion to your exploration of the features available on your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone
on January 2, 2026
Posted by: Mr me
Verified Purchase:Yes
So far so good, its a mjni computer, gets a little warm when charging.
Response from Samsung USBy R&R Team, February 12, 2026
Hi Mr me, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how amazed you have been with the capabilities of your device, and finding it similar to using a computer in the comfort of your hand. We have provided a link to an article to help you troubleshoot the temperature you mention experiencing on your device. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on January 19, 2026
Posted by: Kayla
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone it's the best. I had a s10 plus forever but this one is so much better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 22, 2026
Hey Kayla, thank you for your feedback on your Samsung Galaxy S25+. We are thrilled to hear how much you are enjoying your upgrade to your new device. We have provided links to the complete manual for your device, and to the Samsung Support Team to help you with all of the enhanced capabilities, and questions that may come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome, life is better now.
on February 6, 2026
Posted by: Luvtoshop
from 1107, 1107 Vernon St
Expertise:Intermediate
the durability li Samsungs life changing productts is changing changing electronics. Remarkable service. Exceptional quality. happen fantastic it's stable it's amazing the of of camera in this high resolution super high quality stuff I mean I couldn't for anything better is change my life purchase only this once in a lifetime there you have it folks the camera amazing display is really the display is really awesome mean h say about the battery ow lasts forever all day long performance durabilitn
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Luvtoshop, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are ecstatic to hear how much you love your new device, and how much it has added to your life. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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