Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(3,984 Reviews)
Rating breakdown 3,984 reviews
5 Stars
3,339
4 Stars
517
3 Stars
71
2 Stars
25
1 Star
32
83%of customers recommend this product.
(
129 out of
155)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
4
Phone123456789
on October 10, 2025
Posted by: Thefluffyguy
[This review was collected as part of a promotion.] I don't ever use galaxy ai. The phones camera is a lot better then last phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life and enhanced hardware upgrades
on October 10, 2025
Posted by: Scorpio1103
[This review was collected as part of a promotion.] I use my phone to stream movies, gaming , and for work. Also the calendar to keep up with upcoming events and meetings that I may have coming up. I use the alarm to remind me of when to take my medications. Haven't really used the AI features, but I hear they are very sophisticated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the 25+
on October 10, 2025
Posted by: TinyShop
[This review was collected as part of a promotion.] I use my phone for work. The Samsung 25+ is light and thin which is a plus. My previous phone(Samsung Ultra 23) was big and heavy. I enjoy that the Samsung 25+ is small, light weight, and thin. I longtime Samsung customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy have had it 4 yrs
on October 10, 2025
Posted by: Kimme70
[This review was collected as part of a promotion.] Battery life is amazing I surf web, make tiktok videos and stream music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on October 10, 2025
Posted by: ANGEL19782009
[This review was collected as part of a promotion.] Ai ok. Battery could be better. Overall, I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect!
on October 10, 2025
Posted by: BurritoLover2025
[This review was collected as part of a promotion.] This is an excellent phone overall! I love it! It has some fantastic features like AI imaging, Gemini text writing assist, Google image search with the hold of the home button, and many others. I am not regretful with my decision to upgrade device and the amount of money I spent on this phone. It feels like I definitely got my money's worth. The past few weeks that I have been using this phone, I always find out some new feature or app that makes my life easier, and just when I think I found everything out, I come across something else that supplements my user experience. Additionally, I did notice that this phone has a significant performance improvement compared to my old phone (Galaxy S20 5G). It feels like it processes applications much faster and the quality is way better. But of course, there were some downsides. The only downsides are the following:
1) The phone can't handle its maximum resolution QHD+. If you put it on this resolution, you will notice the apps will start to lag, and you will feel the phone get hot immediately every few hours.
2) The One UI home app made the user interface behave strangely. When opening apps, the phone will close them and show error messages. Luckily, I'm good with technology, so I tried some troubleshooting steps recommended online. I believe one of them was to clear the data on the UI home app, uninstall and reinstall. That fixed it right up. Any other person might have thought the phone was defective, when it is actually the app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone ever
on October 10, 2025
Posted by: LovesCatsandCoffee
[This review was collected as part of a promotion.] I absolutely love the Galaxy S25+. I have had Samsung Galaxy phones since my first one (Galaxy S5). My previous one was the S20+ . I use this phone primarily for work, but I would not use any other kind of phone. I use the Galaxy AI for everything from work to recreational. Totally awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, ok battery life
on October 10, 2025
Posted by: MikeDinRoc
[This review was collected as part of a promotion.] Overall, I like the S25+, it's a very good phone with very good features. Camera is great. Battery life however is not very impressive. My older galaxies definitely has better battery life. From what I read before I purchased this, I was expecting it to have a better battery life that my previous galaxies, but kind of disappointed that it's not as good. I also do not like how the redesigned the volume buttons and power (etc) button on the same side. I am constantly hitting the wrong button still, after almost 6 months. All that being said, I would buy the phone again.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there MikeDinRoc, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the enhanced features and capabilities of your new phone. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team and warranty information for your device to assist you further if this matter continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Samsung Warranty
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Written by a customer while visiting Samsung US